Production Lead

il y a 3 jours

Paris, France HCLTech Temps plein

**Join HCLTech**

HCLTech is a global tech company with 225,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion.

HCLTech France: +500 HCLTechies. Offices: Paris, Lyon, Toulouse and Blagnac.

We are seeking a **Production Lead** to join our team at a client’s facility in **Paris.**

**Important details**
- 3 days/ week
- Work from office (Client Location)
- Language: French(C1) + English
- Years of experience :12+ years

**Role Overview**:
The Production Lead will operate within a strategic client environment, leading production activities and managing incidents, user support, and project management. The role requires balancing integration into the client’s organization with adherence to HCLTech’s governance and delivery frameworks.

**Key Responsibilities**:

- Lead and manage production activities.
- Act as Incident Manager and oversee user support.
- Define and communicate production vision and roadmap with client and HCLTech leadership.
- Manage and prioritize production tasks based on business value.
- Facilitate agile ceremonies (sprint planning, reviews, retrospectives).
- Act as the main decision-maker for production-related matters.
- Navigate dual reporting: client integration and HCLTech governance.
- Monitor production performance and user feedback.
- Ensure compliance with both client and internal processes.

**Required Skills**:

- Experience in production management or related roles (years depend on level).
- Strong grasp of Agile, SDLC, and enterprise IT.
- Stakeholder management across organizations.
- Proficiency in Power BI, Tableau, Active Directory, MS Azure, Citrix, and networking (TCP/IP, DHCP).
- ITIL certification or equivalent is a plus.
- Strong experience in support and incident management.

**Ready for a new challenge? Join a friendly, multinational company offering endless opportunities in a dynamic, multicultural environment.**

**Why become an HCLTechie?**

At HCLTech, we offer diverse opportunities to learn, innovate, and fast-track your career. You'll work with global clients and industry-leading experts, gaining access to mentorship and rewarding growth paths. Our people-friendly work culture fosters flexibility, leadership, and personal and professional growth, giving you the freedom to explore, experiment, and thrive.

We believe in doing things differently, offering hands-on training and coaching, and celebrating the passion and commitment of our teams. Discover the benefits of joining HCLTech:

- Comprehensive benefits package.
- Global career opportunities and mobility.
- Flexible work environment supporting work-life balance.
- Exciting projects and upskilling opportunities to shape your role.
- Total wellbeing focus: Beyond professional growth, you’ll be able to collaborate with like-minded colleagues to drive meaningful impact through initiatives like our CSR Council, Diversity Council, Women Connect, and many more.

Application Question(s):

- Are you legally authorized to work in France?
- Are you comfortable working in a hybrid setting?
- What is your notice period?

**Language**:

- fluent French and English (required)

License/Certification:

- French ID card or French Work Permit (required)

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