IT Engineer

il y a 1 jour

Marseille, France Manning Global Temps plein

Our client, a leading global IT service provider, is recruiting an ** IT Engineer ** to join their pro ject in ** France.**

**Position Title**:
**IT Engineer**

**Position Type**:

- Employment**Start Date**:

- ASAP**Location**:

- Marseille/Toulouse-France**Contact**:

- Davor Molnar | +49 (0) 89 23 88 98 63**Responsibilities**:
- User Management, Coordination and Collaboration- Manage user interactions, user single point of contact for all operations and technology related challenges / requirements,- Diagnose and resolve, manage escalated technical issues and provide updated status to users,- Manage communication with our customers we are connected to,- Redirect problems to correct stakeholders timely, to minimize the delay in resolution,- Completing and tracking internal asset movement within and outside building,- Follow up with respective technical team for pending issues/solutions,- Delivering successful Continual Service Improvement program driven through proactive service ideas,- Ensure efficiency in process and meet individual & team targets,- Coordination with Client, Project, Other Support Functions, CML-IT Procurement, TIM Domains & External IT Vendors as and when required.

**Technical Task**:
- Install, configure, and support of software manually or through Software deployment console,-
- Ensure AV signature and Windows Patches Update and kept up to date on desktops and laptops,- Support and maintain building IT infrastructure like Desktops, Laptops, VC Rooms, HUB Rooms, Data Center Room, Racks & Cabling,- Support Image, Print, Scan Services,- Be the single point of contact for all IT operations related End User Computing Environment service covering upkeep and performance (distant support as well as local),- Provide support to Domain (network, security, servers, backup...) teams for troubleshooting and maintenance,- Ensure periodic maintenance activities & log reviews,- Conduct knowledge sharing, ticket handling and creation of Standard Operating Procedures, Site & Process documents.

**Requirements**:- Diploma of technician or engineer Tech in Computer Science, Electronics Engineering, Information Systemsand/or equivalent formal training and work experience,- Knowledge of Incident Request Management and Service Request Management,- Good exposure to BMC Remedy Tool,- Knowledge on Windows Domain environment and Active Directory. Administration and Troubleshooting of Windows Servers, DHCP, DNS Services,-
- Relevant Certifications (Microsoft, Cisco...) will be advantageous.- English fluent,- High energy & commitment levels and “eager to do” attitude,- Excellent verbal and written communication skills, Interaction is required at senior User/Client level and internal delivery teams,- Excellent confidence level for the customer facing role and pleasant personality,- Collaborative with internal teams,- Ability to build relationships with customers.
- For more details contact:- Quoting reference:
- FR_MGDM_IT-E13563- Or call
- _ Davor _ on:
- + 49 (0) 89 23 88 98 63- View our latest jobs:- Follow us on twitter:

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