Supervisor Carrier Management

C.H. Robinson is one of the WORLD'S LARGEST LOGISTICS PLATFORMS and is looking for the next SUPERVISOR CARRIER MANAGEMENT**.** Is that you?

As a Supervisor Carrier Management you will supervise a team of employees’ responsible for capacity-facing activities (sales, account management, post-sales support) in order to meet the transportation needs of the customer, deliver a quality experience, and meet organizational financial targets. You will be responsible for coaching, planning, leading and directing the work of the team. As a Supervisor Carrier Management you will build effective relationships with internal partners to understand customer needs and new or ongoing business opportunities, in order to position the capacity team to deliver on expectations.

RESPONSIBILITIES:

- Provide input to management for the use in developing the branch business plan
- Measure, monitor, and communicate updates regarding performance against specific initiatives as outlined in the branch business plan
- Daily coaching and performance management. Monitor employee activity, productivity and quality metrics;
- Gather data and provide input to support the creation of financial performance goals, including a revenue and expense budget, for the supervised team
- Encourage employee feedback through formal and informal channels (engagement survey, manager feedback)
- Participate and support carrier procurement strategies for committed capacity process to provide quality coverage options
- Utilize analytics to drive decision making, manage employee performance and improve quality. Promote usage among the team to ensure appropriate action is being taken in response to results
- Champion organizational transformation. Work closely with next level leader to drive effective change management and employee adoption of new tools, technology, processes or expectations
- Participate in functional projects as needed
- Build, manage, and leverage internal relationships with capacity peers that reinforces a culture of one team and enables the execution of high-quality coverage, ethical issue resolution, and process or service improvements

QUALIFICATIONS:

- High School Diploma or GED
- Minimum 2 years of ROAD FREIGHT experience; capacity experience preferred
- Minimum 1 year of prior team management experience
- Fluent French and English (written and verbal).
- Other EU languages such as Spanish or Italian will be valuable
- International mindset
- Strong ability to persuade, motivate, negotiate, and influence others
- Be able and willing to travel up to 20%
- Driven, enthusiastic, and highly committed
- Values a diverse and inclusive work environment

WHAT DO WE OFFER?
- Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
- A fun, positive and open environment which encourages thinking outside the box
- Use and develop your language skills in our international work environment.
- Our offices speak over 26 European languages each day.
- Compensation includes a monthly salary and bonus based on personal, team performance and business growth.
- Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent,
- Employee Assistance Program LYRA

**Why Do You Belong at C.H. Robinson?**:
Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping thereJoin us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.