Learning & Development Officer (M/F)

**The Ascott Limited is hiring a**Learning & Development Officer - Europe (Hybride) **

Reporting to the Learning & Development Manager Europe, you will support the implementation of our European learning strategy and contribute to building a strong learning culture across multiple countries.

Based at The Ascott Limited Europe Headquarters in Levallois-Perret, France, you will coordinate and deliver learning activities, ensuring consistency, quality, and engagement in all training initiatives across Europe.

**Your main responsibilities will include**:

- Conduct training needs analyses (TNA) in collaboration with managers and departments to identify skills gaps and learning priorities.
- Coordinate and implement the European training plan in alignment with the Group’s learning strategy and local business priorities.
- Design, organize, and facilitate training sessions (in-person and virtual) for both operational and corporate teams.
- Adapt global learning content to local cultural and regulatory contexts, ensuring relevance and engagement.
- Manage relationships with training providers and oversee administrative processes (contracts, attendance, reporting).
- Monitor learning KPIs (training hours, participation rate, completion rate) and report progress to the L&D Manager Europe.
- Support hotel openings and transformation projects through onboarding and learning programs.
- Contribute to European and global L&D initiatives, including the development of Ascott Academy Europe and the Qualiopi certification process.
- Deliver and facilitate training sessions within the cluster, covering onboarding programmes and specific learning topics identified in the Learning Directory.

**To be our “perfect match”, you should have**:

- A degree in Human Resources, Education, Business or a related field.
- Proven experience delivering and facilitating training sessions, ideally within hospitality or service industries.
- Experience in training needs analysis, learning coordination, and L&D project implementation.
- Strong communication, presentation, and facilitation skills across different levels of the organization.
- Excellent organizational and project management abilities, with a proactive and detail-oriented approach.
- Fluency in English and French; an additional European language (German or Spanish) is a strong advantage.
- Ability to work autonomously in a multicultural environment and collaborate effectively with international teams.
- Proficiency and confidence in using **Learning Management Systems (LMS)** such as **Cornerstone**, **GO1**, or **Workday**.

**What we offer**:

- A dynamic and multicultural environment within a leading global hospitality group.
- The opportunity to actively shape learning and talent development across Europe.
- Permanent work contract.
- Frequent travel within Europe (around 2-3 trips per quarter, approximately 8 days in total per quarter), planned and approved in advance.
- A teleworking agreement (choice of 2 days a week or 8 days a month).
- Training, exchange and internal recognition programs.
- Attractive rates in the group's establishments throughout the world.
- A company social committee (holiday vouchers, gift cards, cinema cards, etc.).
- Monthly after-work parties and other festive or sporting events.
- A luncheon voucher card.
- An attractive health insurance scheme.

**Because you may not know us yet...**

The Ascott Limited is a Singapore company that has become one of the world’s leading international lodging owner-operators. Its portfolio spans more than 220 cities in over 40 countries, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Our brands include Ascott, Citadines, Somerset, lyf, The Crest Collection, The Unlimited Collection, Quest, Oakwood, and more. The Ascott Limited is a subsidiary of CapitaLand Investment Limited, South East Asia’s leading property group.

**Curious to know more?** Follow us on:

- Instagram - Ascott Europe Careers
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- LinkedIn - The Ascott Limited

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