Global Fragrance Education Project Manager

**Position**:

- Since 1828, Guerlain has always been about revealing wonders - through the crafting of exceptional, audacious fragrances and beauty products.
- We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one.- Elevate Retail Experience Through Fragrance Education- Join our Global Education Department and play a pivotal role in shaping the future of Fragrance Education at Guerlain. As the **Global Fragrance Education Project Manager**, you will empower our markets with the knowledge, skills, and passion to deliver exceptional client experiences.
- Reporting to the Head of Innovation & Digital Education, you will transform Marketing Briefs on our new product innovations into impactful training initiatives that highlight Guerlain’s singularity and resonate with both our internal teams and valued customers.
- **Job responsibilities**:

- **Key Responsibilities**:

- **Pioneering Pedagogical Innovation**:Develop cutting-edge, blended-learning training content that transforms product knowledge & advanced sales techniques into client-centric expertise, aligned with our innovation plan. The content created must be designed to work within all distribution channels (from Boutiques to Chain Stores). It must also be infused with Guerlain’s specific _Tone of Voice _, to maintain and reinforce the brand’s unique identity.
- **Fostering a Global Education Community**:Master the art of communication on our _Be Guerlain _LMS platform, facilitating a vibrant and engaged training community.
- **Empowering a Global Expert Community**:Cultivate the expertise of local trainers through engaging seminars, content, and immersive expertise weeks.
- **Orchestrating 360° Project Success**:Collaborate cross-functionally with Marketing, Retail, Digital Innovation, and Clienteling teams to ensure the seamless adoption of new tools and initiatives.
- **Global Rollout and Impact Measurement**:Spearhead the implementation of our fragrance education strategy, ensuring training tool accessibility and gathering feedback from local markets for continuous improvement.
- **Strategic Action Planning**:Develop comprehensive action plans to optimize training effectiveness.
- **On-the-Field Immersion and Competitive Insight**:Dedicate time to in-store experiences, immersing yourself in the retail environment to gather competitive intelligence and test the effectiveness of training tools.

**Profile**:

- **Experience**:3-5 years of project management experience, with a focus on pedagogical design, retail knowledge, and an understanding of the luxury environment. Fragrance expertise is mandatory.
- **Communication Skills**:Excellent communication and interpersonal skills, with the ability to thrive in an international environment.
- **Organizational Skills**:Exceptional organizational skills, with the ability to structure projects, maintain rigor, and meet deadlines.
- **Collaboration**:Proven ability to work effectively in a cross-functional environment.
- **Language Skills**:Fluent English is essential. Proficiency in another language is a plus.
- **Personal Attributes**:Energy, positive attitude, flexibility, agility, results-oriented mindset, passion for learning, and a genuine client-centric approach.

**Additional information**:

- Permanent contract based in Paris-
- **_GUERLAIN _**
**MAISON**:

- It all began with Pierre-François-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House’s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House’s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eugénie, Pierre-François-Pascal created his Eau de Cologne Impériale, which he gave to the young bride as a wedding present.
Since then, five successive generations of Guerlain perfumers have held the House’s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.