IT Program Manager

Unleash Your Potential at L'Oréal's Beauty Tech
For more than a century, L'Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with EUR42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L'Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Asop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.
Today, L'Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.
Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L'Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure.
YOUR FUTURE TEAM
The IT O+O Europe Commercial Team is in charge of delivering digital tools for L'Oréal's sales representative and customer care across whole Europe: Kepler Sales & Kepler Service. We blend cutting-edge technology with strategic commerce expertise to deliver innovative solutions, ensuring a seamless and engaging user & customer journey across all our digital platforms. Passionate about driving business growth, our collaborative team is dedicated to making L'Oréal's diverse portfolio of brands shine.
**What a day in the life of the IT Program Manager looks like**:
**What You'll Do**:

- Drive features Roadmap: Coordinate Business & IT stakeholders to define Kepler Sales & Kepler Service feature roadmap
- Define Release strategy & methodology: Implement robust end-to-end methodology & process to secure release delivery ( from demand / problem creation, prioritization, build/ configuration to end to end test)
- Project Leadership: Collaborate closely with project managers, technical teams, run team, countries, other IT teams involved in the eco-system ( Salesforce, Capgemini, Customertimes, HIP, SAP) and customer stakeholders to ensure successful project delivery within scope, budget, and timeline.
- Team management: Lead the factory team composed of developers, testers, and tech lead adapting to several locations ( Eastern Europe, India & France)
- Stakeholder Management: Build and nurture strong relationships & processes with internal ecosystem stakeholders, cultivating trust and confidence in your expertise. Communicate effectively with technical and non-technical audiences, presenting complex concepts clearly and concisely.
- Continuous Improvement: Define how we can stay on top of our game in terms of release management by bringing both agility, quality & structure

THIS IS WHAT YOU WILL NEED TO SUCCEED
First and foremost, we love people that are curious, collaborative, eager to have an impact, proactive and who value innovation, autonomy, and team spirit.
Secondly, in this specific position, it will be important for you this competencies:

- Proven Experience: 3-4 years minimum of experience as a Program Release Manager or in a similar consulting role
- Methodology oriented: Demonstrate strong methodology skills, with the ability to dissect complex business challenges and IT scalable solutions.
- Communication Prowess: Possess good communication (written and verbal), presentation, and facilitation skills, enabling you to effectively convey technical concepts to diverse audiences.
- Collaboration & Leadership: Thrive in a team-oriented environment, actively collaborating with colleagues, clients, and partners to drive successful outcomes.
- Problem solving mindset
- English

LET US GIVE YOU 6 OTHER REASONS TO JOIN US
**Joining L'Oréal means joining a company that**:

- Invests in Tech and positions its Tech teams at the heart of its digital transformation strategy.
- Allows its employees to have a real impact, to test their ideas, to innovate and to build our future.
- Offers a Hybrid Work Policy: 3 Days in Office, 2 Days Work from Home
- Provides many benefits: VIP staff shop offering our products at a preferential rate, a company restaurant & gym, 60% reimbursement of transportation subscription, a work council offering lots of employee discounts (social & cultural activities, holiday vouchers etc.) and much more
- Delivers a powerful and innovative HR policy: dynamic mobility policy, significant investment in employee training, regular re-evaluation of remuneration, numerous innovative HR measures: Time Savings Account, paterni