Enterprise Launch Manager

il y a 18 heures

Paris, France Navan Temps plein

As a Launch Manager on the Customer Success team, you will be responsible for the successful implementation of Navan travel and expense platform with a portfolio of Enterprise customers. You will play an integral part in ensuring our customers have a smooth and seamless onboarding experience by acting as the global project manager and technical point-of-contact through launch. This role will drive cross-functional partnerships with the Navan internal team - Sales, Support, Marketing, Product, Engineering, and Finance. **What You'll Do**: - Own implementation success from project kickoff to go-live, leveraging strong project management skills and deep product knowledge. - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, high quality deployments. - Identify and drive efficiency in the onboarding process by developing best practices and process improvements on an ongoing basis, and create and maintain process documentation / work instructions - Partner with Customer Success as a customer-facing consultant to drive complex, multi-stakeholder global implementations across industries to understand the customers' business and technical needs related to the implementation and adoption of the Navan platform - Lead the discovery process for qualifying and creating a solution that solves customers objectives to integrate Navan's features into existing workflows - Assist customers in navigating the technical aspects of the onboarding process and identifying when to best utilize the Technical Resource Manager - Understand and document customer pain points, advocate for them internally to influence product changes. - Assist customers to quickly identify potential issues and escalate them appropriately to ensure the best possible experience during the onboarding period - Lead training sessions for multiple external stakeholders including executives and end users. **What We're Looking For**: - 5+ years in project and account management or implementations where you have had to advise clients, build strategic relationships, implement and onboard complex customers, and run multiple efficient projects at once. - You are a hyper-effective person who can dig into the weeds, pull up to connect back to strategy, and generally "gets stuff done." - Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers. - Solid oral, written, presentation and interpersonal communication and relationship skills. - Proven time management skills in a dynamic team environment. - Ability to work as part of a team to solve problems in dynamic, energizing environments. - Inquisitive, practical and passionate about technology and sharing knowledge. - Likes to be the first to know something and to understand why and how things happen. - Adept at risk identification and assessment while being able to think critically and creatively to find solutions for customers and internal stakeholders. - Good at explaining ideas and finding ways to keep people's attention. - Willing and able to travel to visit customers and prospects - Must speak fluent French

  • Enterprise Launch Manager

    il y a 2 jours

    Paris, France Navan Temps plein

    As an Implementation / Launch Manager on the Account Management team, you will be responsible for the successful and timely implementation of the Navan travel and expense platform with a portfolio of Enterprise customers. You will be the global project manager and technical contact for each implementation, ensuring customers deploy the Navan platform within...

  • Launch Mission Manager

    il y a 2 semaines

    Paris, France RIDE! Temps plein

    **Launch Mission Manager** **Who are we ?** RIDE! is a NewSpace company based in Paris, France and founded in 2020. Our mission is to provide the most reliable, convenient and affordable launch experience to any smallsat, from booking to lift-off. As one of the worldwide leaders of **access to space**, **launch brokerage** and **end-to-end launch...

  • Senior Manager, Enterprise Customer Success

    il y a 6 jours

    Paris, France Navan Temps plein

    As the leader of the Enterprise Customer Success team for France, you will be responsible for managing a high performing team of Customer Success Managers responsible for driving revenue and ensuring our clients are maximizing the value they derive from the Navan platform. This will be a highly visible and cross functional role. The account management...

  • Enterprise Customer Success Manager

    il y a 3 heures

    Paris, France Hivebrite Temps plein

    Join to apply for the Enterprise Customer Success Manager role at HivebriteContinue with Google Continue with GoogleJoin to apply for the Enterprise Customer Success Manager role at HivebriteGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue...

  • Enterprise Account Manager

    il y a 6 jours

    Paris, France Veeam Software Temps plein

    The Enterprise Account Manager role will be responsible for developing/closing business with corporate accounts and working with channels, GSI and Alliances to leverage the business. **Responsibilities** - Developing and closing business with named major accounts in France - Leverage Business generated by Partners with End Customers - Solution selling to an...

  • Product Launch Manager

    il y a 6 jours

    Paris, France PayPal, Inc. Temps plein

    Product Launch Manager - France/Iberia **The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We...

  • Enterprise Project Manager

    il y a 6 heures

    Paris, France Canonical Temps plein

    Join to apply for the Enterprise Project Manager role at Canonical5 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Project Manager role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough...

  • Enterprise Account Manager

    il y a 2 jours

    Paris, France Veeam Software Temps plein

    Enterprise Account Manager – Veeam Software Veeam, the #1 global market leader in data resilience, delivers data backup, recovery, portability, security, and intelligence. Based in Seattle, Veeam serves over 550,000 customers worldwide. Join us as we grow and make a real impact for some of the world’s biggest brands. About the Role The Enterprise Account...

  • Remote Marketing Operations

    il y a 2 jours

    Paris, France Dolead Temps plein

    A leading marketing firm is looking for a Freelance Marketing Operations Project Manager to remotely oversee client launches and ensure operational configurations. The role requires 2+ years in Digital Marketing, expertise in Landing Page design, and strong project management abilities. If you are goal-oriented with analytical skills and can handle multiple...

  • Product Launch Manager

    il y a 2 semaines

    Paris, France PayPal Temps plein

    **The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at...