Bilingual Receptionist and Office Administrator

**Position**:Receptionist and Office Administrator -**(Hybrid Work Model)
Bilingual English - French

**Location: Europass Academy France at 27 Rue Rossini, 06000 Nice, France**

**Contract**: One-year fixed term with a view to becoming permanent
**Start Date**: As soon as possible
**Salary**: €23,000 per year + 13th month salary bonus

**About Us**:
We are a leading provider of professional development courses for European teachers visiting Nice. Part of a well-established European network with over 30 years of experience, we have delivered training to more than 20,000 participants in the past decade. Join our dynamic team and help create an inspiring and welcoming learning environment.

**Key Responsibilities**:

- Process enrolments and registrations for course participants in Nice and Ireland, ensuring data accuracy and confidentiality.
- Collaborate effectively with local management and international offices, following instructions and maintaining clear communication.
- Provide a warm, professional reception and high-quality customer service to visitors, leaving a positive impression of the academy.
- Assist teachers, staff, and course participants by answering queries, preparing documentation, and handling printing and photocopying tasks.
- Adapt quickly and professionally to changing situations and priorities.
- Showcase enthusiasm and appreciation for French culture, fostering cultural exchange for our European program attendees.
- Coordinate course logistics, including scheduling, trainer assignments, room setup, and bookings.
- Reconcile a high volume of participant payments accurately and enter payment and credit notes into our financial system.
- Support social activity coordination and excursion bookings to enhance participants’ experience.
- Capture and share photos of academy events for social media promotion (liaising with the main office).
- Maintain stock levels of training materials and office supplies.
- Prepare training rooms with refreshments such as coffee, tea, fruit, and snacks to ensure participant comfort.
- Responsible for opening and closing the venue, securing the premises, and managing alarms and general building needs if required.

**Essential Requirements**:

- Ability to work efficiently under pressure in a busy, dynamic environment.
- Excellent written and verbal communication skills in both English and French.
- Proficient typing skills with strong attention to detail.

**Desirable Skills**:

- Previous experience in customer-facing roles.
- Administrative experience, including data entry and scheduling.
- Confident user of Microsoft Office suite (Word, Excel, Outlook, Teams and PowerPoint).

**Personal Attributes**:

- Positive, friendly, and polite demeanour.
- Highly organized, efficient, and reliable.
- Ability to prioritize and manage a changing workload.
- Strong initiative and problem-solving skills.
- Comfortable working independently and collaboratively within a team.

We offer an engaging work environment where you can grow professionally while contributing to a cultural and educational mission. If you are motivated, detail-oriented, and customer-focused, we would love to meet you

Type d'emploi : Temps plein, CDD
Durée du contrat : 12 mois

Rémunération : à partir de 23 000,00€ par an

Question(s) de présélection:

- Do you have the legal authorization (such as a valid visa, work permit, or residency documentation) to work in France?
- Do you live in Nice, how far from the venue

Langue:

- English (Optionnel)

Lieu du poste : Télétravail hybride (06000 Nice France)