Onsite
il y a 1 semaine
Indefinite
- Full time
- 92260, FRANCE - Fontenay-aux-Roses, France
To strengthen our team, we are looking for a** Customer Service Assistant**
**RESPONSIBILITIES**
- Process orders in our SAP system and follow them up
- Monitor the order book (Pull In & Push Out)
- Keep customers informed and alert them in advance of any change
- Receive orders, process them and send them back to each customer on time
- Prepare shipping documents (delivery notice and invoices)
- Communicate with internal sales
- ** Actor of logistics efficiencies (transport, warehousing)**:
- Interface with our office in China
- Able to analyse with factual data non performance
- Coordination with the Customer Service teams, sales representatives and customers, in an international context
**REQUIRMENTS**
- International Business or Sales Administration degree preferred, and a successful experience in the commercial or Sales Administration field (4-5 years)
- Fluent in** French**, and good level of **English **writing and speaking
- Knowledge of MS-Office
- Knowledge of SAP is a plus
- International experience should be also appreciated
- Good adaptation skills: you know how to be versatile in carrying out different missions
- Highly customer-oriented and a friendly contact towards customers and colleagues
**SALARY**
- Based on profile and experiences
WORK POSITION
- Fontenay-aux
- Roses, France
**ICAPE Group** is offering you an amazing opportunity to join a well-established and growing international company that has knowledge in both services and technology.
We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than 70 countries, +3000 customers trust the quality services we offer.
We are headquartered in Paris, France, but we have 28 subsidiaries in Europe, Asia, North & South America staffed with more than 600 skilled employees.
- Indefinite
- Full time
- 92260, FRANCE - Fontenay-aux-Roses, France
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