Travel Coordinator

il y a 4 jours

Paris, France Be Essential Club Temps plein

Be Essential Club is a receptive and luxury travel concierge agency, with over 15 years of experience in the Hospitality industry in the United States and Europe.
We are offering luxury concierge services to a global clientele and aim to serve them with everything they might need; from making restaurant reservations, securing access to special events, to booking last minute transportation.

This is a unique opportunity for you to develop your career with a truly forward-thinking startup agency. As we continue to grow so will you

The position is currently based in Paris, France, with the opportunity to work remotely after successfully completing your training period.

As we strive to provide our clientele with impeccable and exclusive experiences, your responsibilities will include (but are not limited to):

- Meeting with clients to determine travel needs, budgets and preferences,
- Selling and coordinating transportation, accommodations, insurance, tours and activities based on our portfolio of curated destinations and experiences,
- Advising clients regarding destinations, cultures, customs, weather, activities and so on,
- Booking travel arrangements, tickets, tours, activitiesas needed,
- Handling travel issues, conflicts, complaints before immediate report to our CEO,
- Maintaining perfectly accurate records of bookings, payments, transactions, phone calls and meetings,
- Ensuring a high level of attention to details and follow-up on action items, clients, and tracking/meeting deadlines,
- Occasionally travelling across France for site visits or business trips with our CEO,
- Being proactive and contributing to improving our service offer and panel,
- Contributing to agency efforts by accomplishing related tasks as needed.

Your schedule:

- 35-Hours week - flexible working hours
- Monday to Friday
- Weekend availability based on rotation schedule

Below is a non-exhaustive list of soft skills required for this job:

- Meticulousness, with tremendous attention to detail
- Efficiency - Able to remain well organized and manage multiple items with deadlines
- Proactiveness. Knows what needs to be done before the task is assigned and provides owner with updates
- Resourcefulness. Seeks out information and finds the best solutions and products
- Excellent Communication skills - both verbal and written in English
- Ability to provide exceptional customer service
- Capacity to cope with pressure and deadlines

Hard skills required for this job:

- Social media savvy
- Knowledge of Adobe InDesign preferred

Qualifications:

- Bachelor's in Tourism/Hospitality (preferred)
- Bilingual (English and other languages)
- Previous experience in luxury hospitality, travel agencies, or concierge service

**Benefits**:

- Flexible Schedule
- Remote office after training period
- Paid Time Off/Holidays

**Job Types**: Full-time, Subcontract

**Salary**: 19,372.50€ - 24,000.00€ per year

**Language**:

- English (required)

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