Field Service Engineer

**Role**:
This is an extraordinary career opportunity for a talented Field Service Engineer, which will enable you to develop customer satisfaction through the quality of the service provided. In this role, you would be ensuring technical interventions of preventive and curative maintenance for our devices across South of France and you will be reporting directly to our Sales & Service Manager.

**Location**: South of France

**How you will contribute to ASP**:
Ensure a reliable diagnosis and a technical resolution of quality, in the standards imposed by ASP.

Respect the maintenance plans defined between the customer and ASP and maximize the reliability of our Sterrad equipment.

Ensure a high level of customer satisfaction in the given geographical area, by establishing and maintaining active communication with the customer.

Promote the implementation of maintenance contracts in collaboration with the Sales Force.

Participate in the achievement of the financial results of the ASP France Technical Service.

Maintain the customer installed base, and provide the Sales Force with business opportunities, in an effective inter-departmental relationship.

Maintain a high level of reporting both in terms of activity and technical information.

Provide advice to customers, including hospital biomedical engineers or technicians, and support them in case of problems.

Provide technical support and assistance to sales support staff and help to improve or implement IT tools for orders, invoicing, stock management, etc., handle exceptions (backup) according to planning and needs, in relation with its management and colleagues.

Be a force of proposal to maximize the profitability of the maintenance contracts proposed to our users.

Be a point of contact for the team's technical questions and/or quality feedback, with the EMEA technical team.

Complete all trainings and documentation requirements in a timely manner.

Performs other duties assigned as needed.

**What will make you thrive in this role**:
Background as an electro-technician, electromechanical, biomedical technician, etc.

Experience in the medical field is a plus (respiratory, medical beds,)

Proficient in English & French

Willingness to travel +60% of the time.

Inclusive Benefits

We thrive in diverse work environment and offer inclusive benefits including attractive paid time off and extra work-life balance week in the US, flexible schedules, parental leave & parental benefits in some regions.
Our Culture

Spread across multiple geographies and diverse teams the ASP culture is deeply rooted in our ASPirational4 values - customer obsessed, courageous, build extraordinary teams and deliver results. Being part of Fortive is a commitment to continuous improvement and aspiring for better every day. It’s facing challenges head on, speaking your mind, and being yourself. It’s working together for a sustainable future. It’s celebrating wins and learning from failures as a team.
Fortive Corporation Overview

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

**Fortive**: For you, for us, for growth.