Emailing & CRM Specialist

il y a 6 jours

Monaco, France Platinium Group Temps plein

**PLATINIUM GROUP** provides organizers of major events _(sports, festivals, etc.) _with a Global Ticketing Solution adapted to their needs, allowing optimized management of attendance and associated revenues.

We offer the opportunity to each employee to find their career path within our organization. We try to give everyone the chance to become an expert in her / his field or change positions if she / he wishes to.

Join us and be part of a forward-thinking organization where your expertise contributes to shaping the future of ticketing, supported by a culture of innovation and excellence.

**Job overview**

**Main tasks & responsibilities**
- Operate in Salesforce Marketing Cloud daily to build new journeys, update existing journeys or deploy acquisition, engagement and campaign
- Design and implement CRM campaigns and strategy to enhance customer journey
- Manage the activation of segmentations and audiences through our own brands and those of our B2B customers
- Develop and implement testing plans for continuous improvement
- Provide reporting, analysis and actionable recommendations throughout and at the conclusion of campaigns, based on milestones, success metrics and reporting requirements
- Work closely with marketing and sales teams to align CRM initiatives with overall business objectives
- Stay abreast of industry trends and best practices in CRM to drive continuous improvement

**Requirements**:

- Experience in **Salesforce Marketing Cloud** or similar
- Autonomous with a high level of initiative and a disciplined approach to quality, results and customer satisfaction
- Proficient in Google Suite and Microsoft office
- Proficient English is mandatory
- Basic skills in Photoshop
- Knowledge in HTML, Query and Ampscript is a plus

**Job Type**: Permanent

**Language**:

- English (required)

Work Location: Hybrid remote in 98000 Monaco

Expected Start Date: 02/06/2025

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