Coordinator, Program and Student Services

**Who We Are**:
At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.

A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.

**Your Role**:
As the Program and Student Services Coordinator you will support students throughout their programs, from logistics to cultural integration, academic affairs, and career and internship opportunities, ensuring a seamless and enriching experience. As the Program and Student Services Coordinator you will be housed within different departments depending on work requirements at various points of the year and will enjoy working across all aspects of the student experience, getting broad exposure to multiple aspects of study abroad program delivery.

**What You’ll Do**:

- Serve as a point of contact for students, providing information and resources.
- Plan and execute program activities, including student excursions and local events.
- Assist with student activities, arrivals, and orientations to help students navigate their new environment.
- Support administrative duties like reception, mail handling, and student communications.
- Support housing placements, and assist with student accommodations.
- Administrate class schedules and book co-curricular field studies.
- Source local internship opportunities for CEA CAPA students.
- Be part of the emergency phone rotation for student support.
- Collaborate with local and international staff and external partners to enhance program success.
- Manage stakeholder relationships with partnering University institutions and faculty.
- Support the Center Director with ad-hoc program and administrative tasks.
- Bachelor’s Degree or equivalent experience.
- Fluency in English and French required.
- Experience working with students, particularly international students.
- Experience of housing coordination.
- Ability to work with diverse identities.
- Experience living or working abroad, with a knowledge of the local culture, history, business practices, and academic environment.
- Knowledge of the U.S. higher education system.
- Authorization to work in the location of the role is required.

**Bonus Qualifications**:

- Resilient and adaptable
- Deadline-oriented
- Compliance and detail oriented
- Solid organizational skills
- Excellent verbal and written communication skills
- The ability to foster strong relationships with internal and external stakeholders
- Able to work independently, while contributing to a team
- Strong problem-solving abilities and a flexible, creative approach
- Proficiency with Microsoft Office, CRM systems, and other digital tools

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.