Senior Application Engineer and Customer Success

**Building the Future thanks to the Convergence of Simulation and Data**:
**Senior Application Engineer and Customer Success (location Paris)**

**Design your future **

Are you looking for an inspiring professional environment close to your values? Are You ready to be a contributor to a publicly traded global company in the software industry with 81 offices in 25 countries? Is working in a human-centricity (size and value) company that makes sense a primary criterion for you? At Altair, your curiosity and your engagement matter. We pride ourselves on a business culture that enables open, creative thinking, and we are deeply dedicated to our employees and their contributions to our client's success and their own.

**Job Summary**:
As a Senior Application Engineer and Senior Consultant, you will:

- **Be** part of the field operation team in tied collaboration with sales team.
- **Help** R&D centers to accelerate their innovations
- **Coordinate** technical** **conversations with Altair experts
- **Increase student awareness **via Altair Academic Program
- **Serve** as the primary technical consultant accountable for actively driving and managing the technical evaluation
- **Learn **continuously new skills and share knowledge with customers.
- **Demonstrate Altair’s solution** from simulation to data analysis and Artificial Intelligence
- **What You Will Do**:

- **Provide a high level of technical support** to customers in R&D centers, ensuring high quality and timely customer service.
- Use domain knowledge and technical product knowledge to qualify opportunities, analyze technical needs, **understand customer’s current challenges, and propose improvements to their R&D workflows.**:

- **Build valuable long-lasting, trusted-based relationships** with Altair’s existing and future clients.
- Be the “Voice of the customer” and **work with our software development team to guide future product** **development.**:

- **Work closely with the Sales Team and other stakeholders, **t hroughout the sales cycle and execute customer meetings, product presentations, demonstrations, and evaluations to increase collaboration with the customer.
- Active participation in marketing events and **deliver compelling demonstrations of Altair’s solutions to add value to a customer’s business.**:

- **Provide customers with training on Altair’s products** and personalized support

***What You Will Need**:
**Basics**:

- **A minimum of 3 to 5** **years of experience using CAE and modeling solutions** in an engineering environment.
- **Multidisciplinary knowledge in simulation, **considering several physics.
- **Ability to work on multiple projects **which are complex in nature and across diverse teams and locations.
- Eager to learn and share knowledge with **passion**:

- **Curiosity or first experience in AI**, digital twin or reduce order modeling (ROM) will be appreciated.
- Willingness and **ability to travel to customer sites** (mainly in France, occasionally worldwide).
- **Altair Branding promotion** and strong business acumen.
- **Sales awareness & attention to details** **.**:

- Self-motivation and **strong organizational skills** **.**:

- **Empathy **and teamworking skills.
- **Fluent in French mandatory** with good oral and written communication skills in English****:

- **Be flexible and agile **in working method to embrace changes and to be able to adapt quickly to new situations

**Preferred**:

- Knowledge of research environment in France
- Scientific collaborations with universities and research centers

**How You Will Be Successful**:

- **Envision the Future**:

- **Communicate Honestly and Broadly**:

- **Seek Technology and Business “Firsts”**:

- **Embrace Diversity and Take Risks**

**❤️ **What We Offer**:
The Altair DNA and philosophy are really driven by cutting-edge technologies dedicated to solving our customer's complex problems. **Therefore, our Engineering Community is twice more staffed than others**. Consequently, **you will receive outstanding technology training, support, geographic opportunities, and career development**.
- Competitive Compensation including annual bonus.
- Highly collaborative local / global environment.
- Flex Time.
- ESPP (Employee Stock Purchase Plan).
- Education funds / Trainings.
- Unique opportunity for long-term career advancement.
- Outstanding Work/Life Balance
- Lunch vouchers

**Why Work with Us**:
Altair is a global technology company providing software and cloud solutions in the areas of product development, high-performance computing (HPC) and artificial intelligence (AI). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, a