Post Sale Administrator

il y a 2 semaines

Paris, France Sotheby's Temps plein

**ABOUT SOTHEBY'S**

Established in 1744, Sotheby's is the world's premier destination for art and luxury. Sotheby's promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby's believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.

**THE ROLE**

**RESPONSIBILITIES**
- Assistance et accueil des clients, suivi et résolution de problèmes spécifiques rencontrés par les clients (litiges, questions )
- Tenue de la caisse lors des ouvertures au public, Encaissement des paiements en cartes bleues ou en espèces des lots achetés ou tout autre frais dû.
- Emission des documents destinés aux clients (factures d'achat, bordereaux de retrait, documents de douanes Pablo, décharges )
- Relâche des lots (achats et invendus) et vérification de l'envoi de la bonne documentation douanière en vigueur (lots en AT, Cites, CBC, licences )
- Validation des devis de transport et encaissement des frais de transport en vue des relâches aux transporteurs.
- Traitement des documents exports, remboursements de TVA, et documents d'exemption de taxes
- Traitement et validation des autorisations de collecte par tiers.
- Suivi des lots vendus, des frais de stockage, des intérêts de retard, des frais de transport et résolution des problèmes d'inventaire
- Coordination avec les différents départements (logistique, transport, finance )
- Et tout autre projet assigné par le manager

**IDEAL EXPERIENCE & COMPETENCIES**
- **Expérience confirmée de la gestion de clientèle dans un environnement international et le domaine du luxe**:

- **Très bon relationnel clientèle et excellente présentation**:

- **Bilingue anglais, une 3e langue appréciée**:

- Organisé(e), méthodique, rapide et enthousiaste
- Conscience professionnelle et fiabilité
- Savoir bien gérer son stress
- Très bon esprit d'équipe
- Connaissance de SAP serait un plus
- Formation comptable et ou financière serait un plus

**_ The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates._

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