Sales Manager, Group

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in more than 30 cities spanning eight countries and three continents. Sonder's innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

The **Manager, Group Sales - EMEA** is responsible for growing Sonder's RevPar through the prospecting, booking, and management of group accounts and group business for our EMEA portfolio of buildings. This experienced seller will lean on his/her deep network of group travel managers and best practices to secure future group blocks for Sonder's priority cities and hotel & apartment inventory. This new position will be prospecting, managing, maintaining and closing accounts in order to significantly grow Sonder's share within the group travel segment; keenly focused on accounts with midweek needs. This experienced seller is a self leader and knows how to proactively nurture relationships with a tactical approach to drive overall revenue and brand loyalty.

**AT SONDER YOU WILL**:

- _Prospect Accounts: _Leverage your experience and network to identify accounts in key cities that are an optimal fit for Sonder. Leverage your Sales super powers to build a base of interest amongst relevant group travel buyers, ensuring the pipeline of prospect accounts is always full and growing.
- _Account Manage_: Drive the process through to rate agreement, with a focus on rooms only group business. Continue to develop and maintain account production in key Sonder cities by utilizing our account management system to manage the process and information.
- Customer relationships require face to face and continuous communication in order to develop and nurture relationships. This includes, but is not limited to, personal visits, entertainment, industry events, trade shows and client site inspections.
- Work closely with partner teams such as Sales Operations & Strategy, Revenue Management, Finance, and Inside Sales to ensure that group accounts' needs are met from a booking and service perspective.
- Partner with Market Operations to create successful 'hand-off' of group guests from booking to post-booking, to pre-arrival to arrival phases of the stay.

**WHAT WE LOOK FOR**:

- Previous success driving hotel group sales, and nurturing existing clients, in a growing service-based organization.
- Proven success as a trail-blazer, incredible ability and passion for building something new in a growing organization; proven success in building a 'sales playbook' from the ground up.
- Proven success in driving an organization's revenue through proactively targeting, negotiating with, and securing new productive partnerships and business.
- Thorough understanding of hospitality sales process. Understanding of hospitality reservations, rate quoting, and distribution processes is very beneficial.
- Incredible balance of left & right brain; extremely organized and extremely communicative.
- Solid financial acumen; understands how the team's goals support the organization's financial goals.
- Passion, positivity, and an ability to flex with a growing organization

We also have great benefits to make your life easier so you can focus on what you're best at:

- Competitive compensation
- Generous stock plan
- Medical, dental and vision insurance (where applicable)
- Flexible vacation
- Annual free credits and discounts to stay in Sonders
- A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues
- Workplace flexibility for remote positions #ABetterWaytoWork

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.