Field Services Engineer

il y a 1 jour

Paris, France Arelion Temps plein

**Job Description**:
Support hardware installation, circuit connection and service delivery on the sites that the engineer covers. This Arelion presence on sites allow a better control of the quality and lead time and create important savings.

The area to cover will be all Arelion Sites in Paris and its extended suburbs.
- Installation (dismantle) and commissioning (using local connection and network management access) of telecom equipment (WDM and IP)
- Connection (disconnection) of physical circuits fiber and copper
- Carry out testing on copper or optical circuits
- Manage Sales Force queue, providing clear, timely and consistent updates of ongoing work orders and their status
- Liaise with internal and external customers to ensure work orders are delivered to match requestor satisfaction
- Monitor quality and security on site (cabling in racks and ODF, access in POPs,) and report to appropriate function
- Monitor quality and security on site (cabling in racks and ODF, access in POPs,) and report to appropriate function
- Manage shipments : delivery, packing,
- Manage local stock and plan refill as required (consumables, optic modules,)

Skills & Requirements
- Be confident and able to effectively communicate towards all stakeholders
- Be technically proficient in implementing physical telecom services
- Have good knowledge of best industry practice in implementing telecom field services
- Work well as part of a close team but be able to work under your own initiative
- Schedule your work load as required to meet dead lines
- Be Customer focused
- A desire to learn
- Be self-driven, and have a high attention to detail
- Computer literate and familiar with Microsoft Office
- Fluent English
- Driving Licence

Great Place to WorkFlexible working hoursHybrid workspaceHealth & WellbeingA healthy work - life balance approachDiverse workplaceEqual Opportunity Employer

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