Technical Support Technician

Requisition ID: 42348
- Job Location(s): Reyrieux, FR

Danfoss is looking for an experienced refrigeration technician, based in Danfoss Trévoux site, who will be responsible for providing world class technical support for the Danfoss Product Portfolio for Cooling division.

In this position, you will work closely with Regional Sales Managers and provide technical support for Danfoss products, related to the Cooling segment, to our customers: wholesalers and small OEMs in France. You will be part of a South West regional team.

LI-AG1

**Responsibilities**:
Your main tasks and responsibilities will be to:

- Participate in/Perform product and training presentations including new product introductions to sales and customers.
- Handle specific customer request with other Danfoss Cooling department (engineering, lab, TPM, logistic )
- Identify the critical sales factors from a technical standpoint, in customer projects and propose/drive activities to achieve them
- Maintain and cultivate customer relationships with emphasis on key decision makers

**Background & Skills**:

- Bachelor’s in mechanical engineering, thermodynamics or other related fields. 3-5+ years of experience in HVAC/R
- Customer focused - coordination and communication skills. Relationship builder and team player skills in a global environment
- Excellent command of French language. Good command of English language. Italian and/or Spanish language speaking would be a nice to have
- Willing to travel occasionally within France

**Employee Benefits**:
We are excited to offer you the following benefits with your employment:

- Bonus system
- Paid vacation
- Flexible working hours
- Possibility to work remotely
- Pension plan
- Personal insurance
- Communication package
- Opportunity to join Employee Resource Groups
- State of the art virtual work environment
- Employee Referral Program

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.