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Applications Engineer
il y a 3 semaines
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Meet the Team
Amazon Sidewalk is a shared network that helps devices like Amazon Echo devices, Ring Security Cams, outdoor lights, motion sensors, and Tile trackers work better at home and beyond the front door. When enabled, Sidewalk can unlock unique benefits for your device, support other Sidewalk devices in your community, and even locate pets or lost items.
The Applications Team at Silicon Labs, which is spread across several different geographical locations, specializes in solving the most complex problems and is the critical link between our products and the end customer’s success. As the product experts, Silicon Labs Applications Engineers provide customer technical support, code examples, and technical collateral for our IoT products.
- Learn more about Silicon Labs’ products for Amazon Sidewalk here: _
The Role
In this role, you will get to work on cutting-edge Silicon Labs Wireless products in strong collaboration with Amazon, while creating documentation and tools that will go directly to our customers.
Primary activities include creating collateral and documentation on new software features and alpha software, working with internal teams on improving software quality and developer experience via early feedback from the customer perspective, and providing advanced technical product support to customers as well as other customer-facing support teams on software design for Silicon Labs’ wireless products offering. A wide range of technical activities is involved in this role:
- Helping improve wireless software product quality and developer experience by providing technical feedback to internal development teams via requirements review, test plan review, pre-release technical evaluation, bug reporting, etc.-
- Creating and delivering technical training to various internal teams as well as customers- Providing networking stack technical support on complex networking software issues, which often involves (although not limited to) analyzing network packet trace and debug log, reproducing the networking software issue, and systematically narrowing down to possible networking protocol layer or embedded software component via gathering further evidence and designing additional tests
Skills You’ll Need-
- Excellent written and verbal communication skills in English- Ability to write high-quality technical documents and conduct technical training- Strong software programming skills (C language strongly preferred, plus proficiency in at least one other programming or scripting language)- Knowledge of software programming tools (IDEs, programmers, and debuggers)- Strong understanding of the relationship among software programming and debugging tools, embedded firmware development, IC design, and board-level device design- Understanding of networking concepts (wired or wireless protocols, OSI model, etc.)- Experience with analyzing network packet trace and debug log- Experience with the use of laboratory equipment and measurement techniques (e.g., signal generators, logic analyzers, oscilloscopes, multimeter, etc.)- Experience with software version control systems such as Git- Ability to troubleshoot technical problems at a system-level (for example, methods to determine if something is a software or hardware problem; narrow down a complex software problem to most likely software components of root cause; adjust the path of investigation based on evolving technical evidence and other factors) as well as the ability to debug a specific problem within an embedded software component
- The following qualifications will be considered a plus:_- Experience working with standards-based embedded wireless technologies (Bluetooth, LoRa, or proprietary sub-GHz stacks preferred)- Experience with AWS or similar cloud platforms- Experience with IP networking protocols- Experience with Linux and embedded OS environments such as Raspbian, AndroidOS, FreeRTOS, or MicriumOS/µCOS- Experience with scripting languages (Python, Perl, JavaScript, or UNIX shell script)
More About You
We are looking for engineers that are enthusiastic about the technologies they work with and creative in the ways they solve problems. If you are thorough, dedicated to quality, analytical, and enjoy collaborating with diverse team members, we want to hear from you.
Want to know what our employees are saying? Check us out on
Glassdoor
What You’ll Get:
Not only will you be joining a highly-skilled and tight-knit team where every engineer makes a significant impact on the end product, we also strive for good work/life balance and to make our environment welcoming and fun.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._
