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As part of the AXA Partners Holding Transformation Department, we are seeking a **Digital Product Owner** - Digital interactions (M/F) based in Malakoff (92). Reporting to the Global product Manager of "CPO & interactions management" you will contribute to the development and quality of two major components within the global ecosystem implemented as part of the M&H transformation program: - CPO: Core provider operations In this role, you will work directly with product manager of CPO & Go& Asssist and be responsible for analysing and formalizing business/process requirements from a functional perspective. Additionally, you will prepare support materials for monitoring and training within the CPO and Go&Assist scope. You will also closely collaborate with: - Experts in the Network domain of Business Lines M&H - Local Product Owners (LPO) Network within the countries' scope - The IT team responsible for developments - When applicable, Business Analysts and Global Product Owners from other program domains. This program responds to key needs including: - Accelerating the digitalization of Motor & Home business lines - Strengthening competitiveness (automation, organization, productivity) - Adapting to local markets - Enabling a quick response to key partner demands (business line orientation regarding products and processes) - Engaging and uniting geographies while respecting deadlines, budget, and quality. The role's dimensions include: - Strategic: Playing a key role in defining product vision, its implementation, and managing "issues" as they arise. - International: Collaborating with a multinational team and local teams from different geographical zones with an effective and agile co-construction approach. Understanding different cultures and local market trends, building on commonalities, and adapting to the expectations of local users. - Agility and Cross-functionality: Interacting with different functions at a global or local level (in countries) - Operational: Working closely with the Providers and Purchasing Management of AXA Partners, various development teams, Local Product Owners from countries, and other Global Product Owners. **KEY RESPONSIBILITIES** Individual responsibilities or tasks: - Gather and analyse requirements through workshops and formalize them as processes and write user stories. - Maintain all documentation up to date. - Work closely with the team to define what needs to be built. - Formalize user stories and acceptance criteria with technical team and ensure their thorough understanding of the requirements. - Prioritize user stories in the backlog as per the GPO's instructions. - Actively participate in Agile rituals. - Contribute functional elements (impact analysis) enabling decision-making by the GPO. - Take charge of writing the expected documentation and test cases. - Support operational monitoring by preparing committee materials, formalizing deliverables, and taking charge of report writing. **Your Profile** - Master level (university or school diploma) - Minimum 4 years of experience in the field of project management - Experience in Agile methodology - Knowledge of the insurance sector/assistance appreciated - Knowledge of certain technological concepts (API, data management) - Good communication skills, both written and oral - Strong analytical skills - Fluency in English and French - Strong interpersonal skills: ability to deal with multiple stakeholders at various hierarchical/seniority levels and various organizations/countries/cultures. - AXA Partners is committed to diversity and inclusion, on an equal basis._ - Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract) (Learn more about the Reforest Program _here_)_ **About AXA** AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention. Our mission: Empower people to live a better life. Our values: Customer First, Courage, Integrity and One AXA. **About the Entity** AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection. AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit. Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters. **What We Offer** By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of eve