Platform Engineering Director

**About Ledger**

We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.

At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets - including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.

**What you’ll be doing**:
Strategic Leadership
- Define and execute the platform engineering strategy aligned with business objectives and Infrastructure & Operations goals
- Lead and manage the Platform Engineering team to high performance
- Establish and govern best practices, standards, and architecture for platform services and production cloud infrastructure
- Partner with engineering leadership and Infrastructure & Operations teams to define platform and production system requirements
- Act as the final escalation point for complex platform engineering issues beyond Level 2 operations support

Platform Development & Infrastructure
- Build and maintain platform infrastructure, cloud environments, and tooling in line with architectural standards and requirements
- Design and operate scalable, highly available, and reliable production systems and services
- Lead initiatives for infrastructure as code (IaC), observability, and monitoring across development and production environments
- Provide expert-level technical leadership during complex platform, infrastructure, and production incidents

Team Management
- Recruit, mentor, and develop platform engineers at all levels
- Foster a culture of innovation, collaboration, and continuous improvement
- Manage team performance, career development, and succession planning
- Allocate resources effectively across multiple platform initiatives
- Build strong cross-functional relationships with Infrastructure & Operations, Engineering, Product, Security, and SRE teams
- Provide architectural guidance and mentorship to SRE and Level 2 operations teams, including transition-to-support and advanced troubleshooting

Technical Excellence
- Drive adoption of modern platform engineering practices (e.g. GitOps, service mesh, API gateways)
- Ensure platform and production infrastructure security, compliance, and cost optimisation
- Evaluate and integrate new technologies to enhance platform capabilities and production system reliability
- Maintain technical documentation, architecture diagrams, and advanced operational runbooks
- Lead post-mortems and root cause analysis for escalated platform and cloud infrastructure incidents, driving improvements with SRE teams
- Design and own disaster recovery, backup, and high-availability strategies for cloud infrastructure
- Collaborate with Service Quality Management (SQM) teams on incident and problem management

**What we’re looking for**:

- 10+ years’ experience in software and platform/infrastructure engineering, including senior technical leadership
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience
- Proven experience leading platform or infrastructure engineering teams, including managers and senior ICs, in distributed and matrixed environments
- Deep expertise in AWS, Kubernetes, containerisation, infrastructure as code, and CI/CD/deployment automation
- Experience designing, building, and operating developer platforms or internal PaaS
- Knowledge of platform engineering patterns (e.g. golden paths, paved roads), service mesh, and API management
- Strong background in production system architecture, capacity planning, performance optimisation, and incident leadership
- Excellent communication skills with senior and executive stakeholders

At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:

- **Flexible work options -**Our hybrid policy allows employees to work from home up to