Consular Associate

**Duties**:
Under the direct supervision of the Consular Officer, the Consular Associate is assigned a wide range of responsibilities in the American Citizen Services (ACS) Unit. The jobholder provides consular services to U.S. citizens, conducts non-adjudicatory visa processing, and assists in investigation and validation studies. Incumbent also handles correspondence with the public, attorneys, U.S. and host governments, Congress, and other parties.
- **American Citizen Services: 70%**
- **Nonimmigrant and Immigrant**Visas: 5%**
- **Fraud prevention :5%**
- **Administrative and other duties: 20%**

**Qualifications and Evaluations**:

- Requirements:

- **
SECRET**security clearance.
- Education Requirements:
Completion of High School is required.- Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
- Qualifications:
**EXPERIENCE**: Minimum of three years of office administrative experience is required with at least one year of consular experience or two years of office administration (FP-07 Training Level) or one year of office administration (FP-08 Training Level).**LANGUAGE**:
Language Level IV (Fluent) Speaking/Reading/Writing, may include the ability to translate. This may be tested.
French level II (Limited knowledge) Speaking/Reading/Writing. This will be tested.**JOB KNOWLEDGE**:
General understanding of U.S. policies related to consular and visa operations.**SKILLS AND ABILITIES**:

- Must be able to input data in consular systems with minimum errors, and spots and correct errors made by others (applicants and fellow staff).
- Demonstrated skills in MS Office Suite and general computer skills including information and database management.
- Organizational skills, including task management and filing skills; communications skills including writing skills appropriate for drafting official correspondence and reports.
- Ability to obtain and maintain a DOS Secret Security clearance.
- Tact and good judgment in dealing with the public, often under difficult and sensitive circumstances.
- Good Interpersonal skills.**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.
- Other Information:
**HIRING PREFERENCE SELECTION PROCESS**:
**HIRING PREFERENCE ORDER**
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights**
- IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active-duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

**ADDITIONAL EMPLOYMENT CONSIDERATIONS