Consular Associate

**Duties**:
American Citizen Services:

- Schedules appointments and coordinates case intake.
- Explains procedural and documentary requirements to U.S. citizens who request consular services.
- Provides support of a wide range of services including voting outreach, financial and medical assistance, Consular Reports of Birth Abroad and Consular Reports of Death Abroad, routine prison visits, citizenship and immigration services, and other support to American citizens.
- Upon designation of the Office of Overseas Citizen Services, serves as Notary Public; Provides notarial and authentication services.

Visas
- Provides support to the nonimmigrant and immigrant visa units, as well as the Fraud Prevention Unit, to include biometrics collection, correspondence, and visa printing.

Performs administrative and other duties.

**Qualifications and Evaluations**:

- Requirements:
EXPERIENCE: Minimum of three years of office administrative experience is required with at least one year of consular experience or two years of office administration (FP-07 Training Level) or one year of office administration (FP-08 Training Level).

JOB KNOWLEDGE: General understanding of U.S. policies related to consular and visa operations.
- Education Requirements:
Completion of High School is required.
- Evaluations:
LANGUAGE:
Language Level IV (Fluent) Speaking/Reading/Writing of English is required. This may be tested.
French level II (Limited knowledge) Written/Speaking/Reading is required in order to communicate with local customers. This may be tested.

SKILLS AND ABILITIES:

- Must be able to input data in consular systems with minimum errors, and spots and correct errors made by others (applicants and fellow staff).
- Demonstrated skills in MS Office Suite and general computer skills including information and database management.
- Organizational skills, including task management and filing skills; communications skills including writing skills appropriate for drafting official correspondence and reports.
- Ability to obtain and maintain a DOS Secret Security clearance.
- Tact and good judgment in dealing with the public, often under difficult and sensitive circumstances.
- Ability to learn applicable U.S. and host country laws, regulations, legal precedents, and court decisions.
- Good Interpersonal skills.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Paris, France, may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.