Strategic Account Manager

SKEEPERS is a french group that is changing the world of customer experience. With a strong international ambition (offices in Spain, Italy, Germany, but also Brazil and the USA), SKEEPERS helps brands generate value by and for their customers.

With its SaaS solutions for influencer marketing, video content and live shopping, data marketing and feedback management, SKEEPERS provides brands with a complete offer, allowing them to prescriptively activate the data collected from customer feedback for marketing purposes.

To support our development, we are constantly looking for new talent ready to make a difference

**About the role**

You will be part of the Strategic Account Sales team, responsible for building long-term mutually beneficial partnership with key customers. You will be in charge of developing deeper relationships with a small number of core customers over time.

**Responsibilities**
- Develop a specific sales strategy about customer business opportunities and effectively closing cross-selling opportunities.
- Collaborate and communicate with high level stakeholders and decision makers.
- Lead a cross-functionnal team with Sales, Customer Success, Partnerships and other functional teams to ensure excellent leadership, communication and representation of customer needs to help shape your development strategies.
- Drive long-term value through developing client initiatives, the delivery of quarterly and annual business reviews, and promotion of SKEEPERS’ solutions.
- Selling into global strategic accounts, in which navigating complex structures requires excellent account planning and mapping initiatives.
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

**Requirements**:
**Your Background**
- A strong Hunter mentality, with a proven track record operating with very large accounts at C and D-level.
- Solid experience in digital marketing, ideally in SaaS and/or MarTech working for a solution provider, digital agency, ideally in an international setting (minimum 5 years)
- Aim to understand the customer’s pain points and goals in order to identify opportunities for added value and collaboration.
- Several years’ B2B sales experience in which navigating complex organisations and stakeholder management is the norm. You need to be capable to operate at C-Level and actively prospect within your customer accounts efficiently and effectively.
- Strong understanding of customers’ business KPIs, goals and ROI metrics and experience in producing excellent value propositions based on deep discovery of customer challenges.

**Your Profile**
- Customer-centric and strategic mindset, you’re an excellent listener and have a thirst for knowledge, caring about future market trends and challenges and finding solutions to complex business problems.
- Solution-selling oriented, you are able to lead a structured sales processs with External and Internal stakeholders.
- Excellent and effective communication and presentation skills to senior stakeholders, you’re creative in telling a story, highlighting value and influencing win-win situations with customers.
- Ability to build rapport with key clients and handle multiple client accounts
- Strong negotiation and leadership skills.
- Familiar with Solution selling methodologies
- Exceptional customer service skills.
- Excellent communication skills.

**Benefits**

**What SKEEPERS can offer you**:

- A division at the forefront of innovation in terms of marketing technology.
- A team that is passionate about their work and highly effective in the areas of expertise, enabling you to quickly develop your skills.
- The opportunity to play a strategic role within a dynamic structure in an innovative and competitive market.
- The opportunity to participate in seminars and other events organised by the group in France or abroad.
- A possibility to work in a hybrid way from home or from the office depending on your work/life balance.
- Restaurant tickets with the Swile Card
- A prospect of internal development thanks to the structuring of the group on a national and international scale.
- The opportunity to be part of a group that develops an entrepreneurial and intrapreneurial spirit: let your creativity and your desires speak for themselves