Strategic Account Executive Retail and Consumer

As
**Client Executive Retail and Consumer Goods**
***at Microsoft, consider yourself to be part of a dynamic, world-class community that will enable you to learn, collaborate, and contribute with the top minds in the industry. Account management and leadership are for you a solid foundation to build and foster relationships with key stakeholders in most impactful enterprise businesses. You will be at the forefront of their digital transformations. Envision working jointly with these clients to merge business vision with digital transformation roadmaps to enable market-making innovations. Be the visionary that takes their leaders on a journey but use your industry and business acumen to make those dreams of today, tangible business outcomes of tomorrow.

**Responsibilities**:
**What joining the Microsoft team means**

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The Impact You’ll Be Making

**Leads the envisioning and execution of account plan & goals**
- Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy-in and execution.
- Ensures sales, consumption and adoption goals are on target.
- Develops and leads the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts.
- Coordinates with extended virtual teams and holds self and the team accountable for delivering on plans and meeting customer needs.
- Orchestrates extended team and embraces the Microsoft and industry partner ecosystem to scale business
- Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customer's needs.

**Relationship management**
- Leverages deep relationships with executive customer contacts and business decision makers.
- Immerses self in customer business to seek customer feedback (both formal and informal) regarding ways to acquire, retain, and grow more engagement and collaboration.

**Drives pivot to Industry**
- Develops an understanding of the customers and identifies opportunities to drive optimizations and new digitalization solutions/ideas based on their needs, industry and strategies; works on behalf of the customer.
- Envisions and drives strategic partnerships with key customers. Has knowledge and the ability to create a multi-year strategic commitment with the customer to solve their business needs and expand their markets and/or product offerings.

**Qualifications**:
**Experiences Required: Education, Key Experiences, Skills and Knowledge**:

- 5+ years of selling to or consulting with large enterprise customers.
- Bachelor’s degree or MBA preferred; or equivalent experience.
- Experience in account management to lead multi-cultural, diverse and remote teams across different disciplines.
- Proven ability to understand customer needs, create and deliver customized, customer-focused experiences, pitches and solutions.
- Effectively navigate through ambiguity and complexities related to client management.
- Embody “we-before-me” and the “customer first” mindset that delivers long term success over short term returns.
- The ability to adapt one's behavior to different people and situations, while recognizing, acknowledging and understanding different perspectives.
- Experience in the Retail and Consumer Gioods Industry is a plus

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.