Hotel Manager

Mandarin Oriental Lutetia, Paris is looking for a Hotel Manager

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Lutetia, Paris has been an emblematic establishment of Paris since 1910. With its 184 rooms, including 49 suites, the hotel offers the best of the Left Bank to Parisians and visitors from around the world. This iconic property is also a top culinary destination on the Left Bank, with several restaurants and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine, and Bar Aristide—gathering places where guests can meet, exchange, and savor the Parisian delights for which the hotel is renowned. At the heart of the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you to relax and rejuvenate.

**About the job**

Based at Mandarin Oriental Lutetia, Paris the Hotel Manager reports directly to the Managing Director, whom they support on a daily basis and replace in their absence, they are responsible for coordinating all hotel operations, including accommodation, food and beverage services, technical maintenance, the spa, as well as quality and safety management.

**As Hotel Manager you will be responsible for the following duties**:

- Supervising the departments under your responsibility in line with the highest standards of luxury.
- Fostering a culture of continuous improvement within the teams, promoting collaboration and high performance.
- Being the guarantor of service quality and the guest experience, closely aligned with our brand image.
- Supporting department heads in managing their teams, developing their skills, and keeping them motivated.
- Actively contributing to the development of the property’s operational and financial strategies.
- Promoting a respectful and ethical working environment that encourages employee growth and fulfillment.
- Representing the values of Mandarin Oriental Lutetia, Paris with elegance and exemplary conducting, both to our guests and our teams.

**As Hotel Manager we expect from you**:

- Proven experience as an Hotel Manager in a luxury establishment (palace or 5-star hotel)
- Natural leadership, attention to detail, high standards, and expertise in providing ultra-personalized service.
- Strong organizational skills, priority management, strategic vision, and ability to anticipate needs.
- Excellent interpersonal and managerial skills.
- Fluent in both French and English, both written and spoken.
- Solid knowledge of office tools and hospitality industry software.

**Our commitment to you**:

- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

**Our local benefits**:

- 13th month bonus
- 100% public transport reimbursement
- €45 Uber credit after the last metro
- Sustainbale mobility package
- Staff cafeteria
- 70% coverage of the health insurance premium

**We’re Fans. Are you?