Pack de Relocalisation en Grèce French-speaking Tech Expert Jobs in Greece

il y a 10 heures


France Teleperformance Greece Temps plein

**Are you a tech-savvy person with great communication skills? Join our French-Speaking technical customer help-desk team in Greece**:
**TP in Greece** connects customers with the world’s top brands for**more than 30 years**.**With a team of **12,000** people, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi
- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

**If you are a tech enthusiast with fluency in French and good knowledge of English, then this is for you**

**What you will do**:

- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
- Log the cases on internal systems, while getting up to date with client’s products & services.

**What you will bring**:

- Fluency in **French**:

- Very good communication skills in English
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Computer and mobile devices knowledge/tech savviness
- Be resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage

**What we offer**:

- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- **Referral Program**: Bring a friend and get a referral bonus depending on the language
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &**development opportunities**:

- **Special events** as well as **community & social responsibility initiatives**:

- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a**Great Place to Work-Certified Company** that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering **equal opportunities**to all, regardless of gender, ethnicity, religion, culture or age.

**Find out more**:
Would you like to see more **French speaking jobs**options?

Do you need even more**available jobs**?

Conseiller Clientèle, Chargé de Clientèle, Teleconseiller, Customer Service, Service Client, Vendeuse, Commercial, étudiant, call center, contact center, customer care, français, francophone, helpdesk



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