Junior IT Systems Administrator

**Company Description**
We are the company that cares - for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

**The scope of responsibilities will include**:

- Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
- Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
- Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
- Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
- Is responsible for documentation of system problems and resolutions
- Assists with providing basic IT training to PSI staff, at the discretion of Training & Resourcing

**Qualifications**
- College Degree preferably in Computer Science or a related field
- At least 1+ years of experience in IT
- Microsoft Certified Desktop Support Technician (MCDST) training is a plus
- Related experience in systems and network administration
- Knowledge of basic systems administration tools and processes
- Ability to plan, multitask and work in a dynamic team environment
- Advanced communication, collaboration, and problem-solving skills

**Additional Information**
Take the next step in your career and join a company that genuinely focuses on its people.

**About Us**

PSI is a passionate, organically grown, and award-winning full-service CRO who dares to be different. As a dynamic and global company, we bring together more than 3,000 driven and dedicated experts across 60 countries working collectively to help make a positive impact on patient lives.

**How are we different?**

PSI is privately owned by the very people who founded the company more than 25 years ago, and they’re still working here today. As a result, we have grown organically around the globe and have kept our company fully independent, giving us significant advantages and freedoms.

**Being a Part of the Team**

As a part of the PSI team, you will have a fair degree of ownership and autonomy to make nuanced country-and department-specific adjustments while nurturing the global PSI culture that unites us across six continents.

You will receive continuous support from your global peers and join a fast-paced, innovative, and results-oriented working environment with lean communication lines. We pride ourselves on being approachable, receptive to new ideas, and open to feedback.

**Growth Opportunities**

PSI is proud to invest in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

**The PSI Advantage**

PSI CRO has been named a 2022 CRO Leadership Award Champion in the categories of Compatibility, Quality, and Reliability across two respondent groups (Overall and Small Pharma). This is the fourth year in a row that PSI CRO received CRO Leadership Awards in all 5 categories, also including Expertise and Capabilities. The CRO Leadership Awards are presented by Life Sciences Leader and Clinical Leader based on research conducted by ISR reports. The awards recognize CROs that are voted by sponsors to meet or exceed expectations.

**Unique Opportunity**

If you’re looking to advance your career in clinical research at a company growing organically into new regions around the world, we would love to hear from you Global CROs don’t expand their business to new locations every day, so don’t miss your chance.