Agreement Delivery Coordinator

**Agreement Delivery Coordinator**:
Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions.

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are now looking for a

**Agreement Delivery Coordinator**

to join our team.

The mandatory location for the position is in Marseille, France.

**What will you be doing**

The Agreement Delivery Coordinator will work closely with an assigned team to support contract execution. This includes taking a proactive approach to ordering and delivering parts, securing resources, preparing tools shipments, and coordinating workshop components so that planned maintenance activities can be completed on time and without any obstacles. This requires continuous communication with the customer as well as other Wartsila departments and networks. While reacting timely to customer requests, maintaining cost efficiency is also required.

**As the Agreement Delivery Coordinator, your work will focus on these responsibilities**:

- Coordination of tools, spare parts and workshop services for scheduled and unscheduled maintenance, visits or other activities; all within budget.
- Coordination of Field Service resources for scheduled maintenance, visits, or other unplanned activities.
- Assist customer to prepare for scheduled maintenance and communicates the maintenance job progress with customer and internal contract core team. Applies project management skills to achieve this.
- Support customer with unscheduled maintenance requests, act accordingly to resolve as quickly as possible (escalate technical issues as needed).
- Timely and accurate reaction to assigned contractual customer requests.
- Works with customer to coordinate logistics of tools and parts, cabins, permits, Visa requirements for travel.
- Works with Wartsila teams to implement prepared scheduled overhauls, assigns workshop locations, and works with workshops to get the components overhauled in time.
- Review and approval of internal and supplier invoices for the coordinated activities.
- Work closely together with assigned team. Actively updates the contract manager of any important issues.
- Problem solving, claim handling while ensuring Wartsila complies with its contractual requirements.
- Proper record keeping of activities and contractual requirements, such as workshop status report, service work reports.

**To be successful in this role, we expect you to have**:

- Bachelors Degree in Engineering, Business or relevant field preferred
- Two or more years experience and successful work in a similar role preferred
- Native French and excellent knowledge of English both written and oral
- Following competencies: decisiveness, focus on achieving results, ability to think quickly under pressure, proactive planning, ability to keep overview of many ongoing activities at once, detail oriented and organized, excellent communication skills
- Experience with SAP and Service Work Force is a plus

**Why you and us**

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

**Contact & next steps**

Welcome to join us in shaping the decarbonisation of marine and energy

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.