Lead Commercial Systems Operations Specialist

il y a 6 jours

IssylesMoulineaux, France GE Vernova Temps plein

**Job Description Summary**: We are seeking a skilled and experienced Lead Commercial Systems Operations Specialist to join our team. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance, and improvement of our CRM platform.

**Essential Responsibilities**
- **System Administration**: Perform daily administration and support of Salesforce, including managing user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
- ** Data Management**: Maintain data quality, integrity, and security by implementing data governance policies. Perform regular data audits and prepare data for reporting and analysis.
- ** User Support**: Provide support to end-users, troubleshoot issues, and resolve Salesforce-related problems. Develop training materials and conduct training sessions for new users and ongoing education.
- ** Customization and Configuration**: Customize Salesforce to meet business requirements, including workflow rules, process builder, validation rules, and custom objects and validating with intensive testing.
- ** Integration Management**: Manage integrations between Salesforce and other systems, ensuring seamless data flow and functionality.
- ** Reporting and Dashboards**: Develop and maintain reports and dashboards to provide insights into business performance and support decision-making processes.
- ** Project Management**: Lead or assist in projects to enhance the Salesforce platform, including requirements gathering, design, testing, and deployment.
- ** Best Practices**: Stay up-to-date with Salesforce releases, features, and best practices. Advocate for and implement process improvements and new features to enhance user experience and productivity.

**Qualifications/Requirements**
- Bachelor’s degree in Business, Engineering, Information Technology, or a related field.
- 10+ years of experience as a Salesforce Administrator with a proven track record of managing Salesforce implementations.
- Salesforce Administrator Certification (ADM 201) is required; additional certifications are a plus.
- Significant CRM specific experience with an emphasis on sales enablement for a large, multi-location Salesforce.
- Tech. aptitude to work with DT/IT to integrate exist. systems.
- Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical stakeholders.
- Teamwork: Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

**Additional Information**:
**Relocation Assistance Provided**:No

LI-Remote - This is a remote position

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