Inside Sales

il y a 2 semaines

Lyon, France ICAPE GROUP Temps plein

To strengthen our teams, we are looking for an **Internal Sales** (F/M) for our PCB business, to work at our office in Lyon (69).

You will be a key contributor to our sales team's success and customer satisfaction.

**RESPONSIBILITIES**

As part of a sales team, reporting to the Sales Manager or BU Director, you will be responsible for the following tasks:

- Proceed requests for quotations and prepare sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers tightly to build pipeline and close sales.
- Proceed customer orders fulfillment process on a daily basis to satisfy maximum customer’s demands.
- Achieve defined KPI with expected commercial performance.
- Coordinate between the various actors: customers, suppliers, forwarders, sales, other support teams in an international context.
- Build up excellent customer relationship with defined customers’ portfolio.
- Create and maintain favorable conditions for business development.
- Update CRM system for customer information and help for prospection.
- Occasional business trips to visit customers or other commercial related events.
- Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.
- Explore opportunities to add value to job accomplishments.

**QUALIFICATIONS**
- Bachelor's Degree or equivalent experience in sales
- A minimum of 3 years' experience in a technical field and/or distribution segment is required
- You are fluent in English (oral and written required)
- Knowing the ERP SAP is a plus
- Your listening skills are great (towards customers, colleagues, you are empathetic
- You have excellent personal and sales skills
- You like all technical aspects
- You know how to work autonomously and as part of a small team
- You are able to deal with cross-functional and international relations, in a multicultural company
- You are reactive and know how to find relevant solutions
- You are also proactive, determined and persevering, with good interpersonal skills and team spirit
- You can handle several projects while managing priorities
- You like communication and customer relations

**What ICAPE GROUP can offer**:

- Challenging projects in dynamic collaborative team
- Great promotional opportunities. We encourage internal promotion, whenever possible; international mobility

**SALARY**
- Based on profile and experience: show us what you can do

**POSITION**
- Permanent contract, full time
- Position open to disabled workers

**LOCATION**
- Lyon (69), IDF, FRANCE
- Possibility of working partially remotely

**ICAPE Group** is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than 70 countries, +3000 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 36 subsidiaries in Europe, Asia, North & South America staffed with +650 skilled employees.

**Job Types**: Permanent, Full-time

**Salary**: 25,000.00€ - 35,000.00€ per year

Ability to commute/relocate:

- Lyon (69): Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer Service: 3 years (required)

**Language**:

- French (required)
- English (required)

Work Location: In person

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