Receptionist Per Luxury Chalet
il y a 1 jour
**Descrizione**:
Stiamo cercando un/una **Receptionist con esperienza** per un luxury chalet, situato ai margini di **Demi-Quartier, **nel cuore dell'Alta Savoia** (FR).**
La persona ideale per questa posizione ha almeno 3 anni di esperienza nel settore alberghiero, necessariamente con esperienza pregressa in strutture comparabili.
Inoltre, avrà competenze specifiche inerenti:
- l'utilizzo di software gestionali per la gestione delle attività alberghiere
- capacità comunicative e relazionali
- conoscenza técnica delle basi amministrative
Sarà responsabile dell'assistenza al cliente e della gestione delle esigenze degli ospiti con cortesia e professionalità.
La posizione comprende attività di front office e di back office, maggiormente legate alla gestione delle pratiche amministrative e burocratiche.
Necessaria una solida conoscenza della lingua inglese e della lingua francese.
**Contratto**:
Il contratto offerto è a tempo determinato, da ottobre 2024 ad aprile 2025.
È possibile estendere la collaborazione per la stagione estiva per altre strutture.
L'impegno richiesto è a tempo pieno per 6 giorni alla settimana.
La persona selezionata avrà la possibilità di gestire in autonomia il proprio orario di lavoro, al fine di ottemperare alle responsabilità del ruolo.
Lo stipendio offerto per il ruolo è compreso fra i **2000€** e i **2200€** **netti** e sarà in ogni caso commisurato alle esperienze e alle competenze della persona.
**Cosa offre l'azienda**:
- Alloggio stagionale
**Competenze necessarie**:
- Accoglienza clienti
- Assistere i clienti con esigenze particolari
- Creazione e lettura report
- Eseguire le procedure di apertura e chiusura
- Gestire le prenotazioni
- Monitorare pulizia della sala
- Organizzazione ordini e forniture
- Ottimizzare la vendita
- Valutare i feedback dei clienti
- Attività alberghiere
- Coordinare le attività trasversali al settore camere d'albergo
- Utilizzo software gestionali
- Assistenza al cliente e gestione reclami
- Gestione telefonate e mailing
- Amministrazione di ufficio
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