Hôte(Esse) de Caisse

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Aperçu:
**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.**

**If you enjoy working in a creative, fast-paced environment, then we would love to hear from you**

Responsabilités:
Passionate for fashion and a fast-paced Jet Set environment, our Cashiers are Jet Set Ambassadors, representing the vision of Michael, Our Ambassadors are empowered to deliver an elevated customer experience with exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.

Major Responsibilities include but are not limited to:
People
- Ensure image and grooming standards are aligned with the brand policy
- Practice and role model the company behaviors, ensuring effective use of the behavior toolkit
- A charismatic, people focused professional who enjoys working as part of a large team to deliver an exceptional Jet Set Experience Service
- Provide the highest level of Jet Set Experience to the Michael Kors customer, by greeting each customer and approaching the last steps of the customer’s purchase in a warm and friendly manner.
- Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
- Maintain client communication as a Jet Set Ambassador through utilizing all available clientelling Apps and tools
- Proactively manage the CRM database. Sales
- Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence
- Understand business results and opportunities to drive sales

Operations
- Responsible for the cash registers and the correct functioning of all the necessary devices.
- Controlling the effective payments tenders
- Be aware of the Company returns, refunds policies.
- Support with opening / closing tills procedures following guidelines.

Qualifications:

- Excitement and enthusiasm to work in fast paced retail environment
- Strong interpersonal and team working skills.
- Detail oriented maintaining clean and tidy checkout areas.
- Technology proficient, knowledge and use of leveraging technology to manage sales and customer experience
- Fluent English preferable and strong communication skills We are an Equal Opportunity Employer M/D/F/V
- At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V_