Customer Service Representative

il y a 2 jours


Grand Est, France Virtual Staffing Solutions Temps plein

**Description**:
We’re currently looking for a **Customer Service Representatives** who loves helping people and can keep things running smoothly. You’ll be answering questions, solving problems, keeping records accurate, and even upselling when it makes sense. If you’re detail-oriented, customer-focused, and ready to jump in where needed, we’d love to have you on the team

**Key Responsibilities**:

- Answer customer inquiries and resolve issues effectively
- Enter accurate notes and maintain account records
- Support sales goals through upselling products when appropriate
- Follow escalation procedures for unresolved issues
- Adhere to all quality and compliance standards

**Skills, Knowledge and Expertise**:

- Preferably with an established experience in a customer service role.
- Willing to work through the holiday season.
- Technologically savvy and has multi-tasking skills to easily navigate multiple tools at once.
- Can establish a good relationship with the customer to address needs properly.
- **Priority given to Active Duty Military Spouses and Family Members.**

**About Virtual Staffing Solutions**:
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.


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