Field Services Engineer

il y a 1 jour


Paris, France A&O IT Group Temps plein

12 Month initial fixed term contract

Own vehicle required, monthly fuel allowance provided. This position will cover retail sites across Paris.

As a Retail Field Services Engineer, you will be responsible for providing on-site technical support, troubleshooting and fixing issues as they happen in the stores. You will perform break-fix, replacement of hardware as needed, quarterly health checks and projects

Scope of Services
- Perform on-site troubleshooting, analysis, diagnosis of all store IT equipment for End-Users, and recommend and implement corrective solutions.
- Install, configure, and test IT Store equipment including but not limited to POS, Mobile POS, RFID, printers.
- De-install and package legacy store equipment as necessary.
- Collaborate with Client personnel to enable efficient operation of Client’s desktop computing environment.
- Where required, administer and resolve issues with associated end-user workstation or IT retail equipment.
- Verify IT retail device connectivity.
- If necessary, liaise with third-party support and IT equipment vendors.
- Provide “smart hands” technical resources to support onsite hands-on support as directed, including infrastructure, Software/Applications.
- Perform installations, moves, adds, and changes (IMAC) on retail store hardware, which include installs, removals, relocation, upgrade, modify, or otherwise reconfigure retail store equipment and software as requested.
- Support all IT related equipment in the store via installation, repair/swap or Smart Hands.

**Required Skills and Experience**
- Strong experience as Desktop support engineer
- Strong experience in supporting executive level users
- Network trouble shooting skills
- VIP Support skill
- MAC & Windows support
- Good knowledge of ticketing tools such as SNOW
- SCCM
- Acquaintance with Intune

**ABOUT US**:
A&O IT Group is an award-winning, fast-growth, global IT services and cyber security consultancy operating in over 130 countries. A&O IT Group is proud to sit within the Stock Exchange's Top 1000 most inspirational companies in the UK.

**OUR VALUES**:
Our team prides itself on our core values and commitment to **doing the basics brilliantly**. If you too strive to **engage & delight**, we would love to hear from you.


  • Field Service Engineer

    il y a 1 semaine


    Paris, France Fisker Inc Temps plein

    About Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...

  • Field service Engineer

    Il y a 6 minutes


    Paris, Île-de-France Nexpring Health Temps plein

    Description de l'entrepriseNexpring Health leader de l'industrie de la technologie en reproduction assistée. Nous proposons des solutions avancées pour simplifier les défis complexes des soins en fertilité, en accompagnant étroitement les cliniques tout au long du parcours de leurs patients.Description du posteNous recherchons un.e Field Service...

  • Field Service Engineer

    Il y a 29 minutes


    Paris, Île-de-France Alamar Biosciences Temps plein

    At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier...

  • Field Services Engineer

    Il y a 8 minutes


    Paris, Île-de-France Barrington James Temps plein

    Field Service Engineer – Nuclear Medicine (Paris, France)Are you passionate about supporting cutting-edge medical technology and ensuring clinicians have the tools they need to deliver the best patient care? An exciting opportunity has opened for a Field Service Engineer to join a global medtech business at the forefront of nuclear medicine imaging.In...

  • Field Service Engineer

    Il y a 7 minutes


    Greater Paris Metropolitan Region, France Alara RT Temps plein

    ALARA Group,premier acteur français du management des risques liés aux rayonnements.Notre mission ?La physique des rayonnements et la biologie au service de la médecine et du management des risques pour mieux protéger les personnes, aider les professionnels et innover en cancérologie et imagerie.Notre culture ?Chez ALARA, l'humain et le collectif...

  • Advanced Lead Engineer

    il y a 1 jour


    Paris, France GE Aviation Temps plein

    **Job Description Summary**: As an Advanced Lead Engineer - Commercial Field Service, you will get the unique opportunity to serve as the primary on-site representative for our customer and a single point of contact for key internal stakeholders before, during, and after aircraft entry into service. **Responsibilities**: - Provide program leadership,...

  • Field Service Engineer

    il y a 2 semaines


    Paris, France Landa Temps plein

    Paris, France_ Customer Support Senior Full-time **DESCRIPTION**: Landa Digital Printing has developed a unique digital technology called Nanography® - a new printing category for the commercial, packaging and publishing markets. Nanography bridges the critical profitability gap between offset and digital printing and enables printers to produce...

  • Field Engineer

    il y a 1 jour


    Paris, France Kramer Temps plein

    Kramer France is looking for a passionate and experienced Field Sales Engineer to join the team! This position provides pre-sales technical and design support for all Kramer products and works closely with industry partners with the primary focus on building and presenting technical solutions. This position partners closely with regional sales managers and...

  • Field Service Engineer

    il y a 4 jours


    Paris, France Advanced Sterilization Products Temps plein

    This position will provide territory management for Field Service covering the region of Paris & surroundings. The successful Field Service Engineer (FSE) will be appointed a dedicated territory, however cross territory support might be required from time to time. The FSE will be required to maintain current, up to date knowledge of all customer enquiries,...

  • Field Services Engineer

    il y a 1 jour


    Paris, France Arelion Temps plein

    **Job Description**: Support hardware installation, circuit connection and service delivery on the sites that the engineer covers. This Arelion presence on sites allow a better control of the quality and lead time and create important savings. The area to cover will be all Arelion Sites in Paris and its extended suburbs. - Installation (dismantle) and...