Apprenti(E) Back Officer Operations Support

Identifiant de la demande: 22436- Lieu de travail: Courbevoie, FR, 92400**About US (GEMS)**: ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation. ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years. 3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization. Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike. Our 4 expertises: - Asset management - Energy transition services - Energy supply & global commodities - Risk management & market access At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you. **Context**: The Back-office Department ensures the management of energy sales/purchase contracts (gas, electricity), invoicing, confirmation of deals, confirmation of payments, monitoring of unpaids, reporting of KPIs, etc. A true transmission belt between the sale/purchases of energy and services and financial management, the Back Office is a key player at the heart of the operational chain. More specifically, the Back Office Global Energy Management team manages the portfolio of Gas, Electricity and Service supply contracts signed with major industrial accounts in France. The Back Officer provides operational support to the Front Office and finance teams, particularly in the invoicing process, financial reporting relating to the contract portfolios managed by the team facing Engie SA and its various entities, manages and monitors the IT developments of the processes related to improving team activity. **Role**: **Daily Production** - Management of invoicing in GEMS and Group systems - Management of confirmations - Management of unpaids - Incident monitoring, action plans identification and implementations **Optimisation of operational processes** - Development of reporting and relevant indicators to monitor activity - Monitoring the implementation of internal audit recommendations - Active contribution to the standardisation, security and digitalisation of operational processes - Writing and updating procedures, operating methods, training materials, etc. - Daily collaboration with internal clients (Finance, FO, BP), accounting, IT teams, and the multiple entities that provide us with data for invoicing and deal validation **Education and professional background**: - Master in Finance/Banking **Hard skills**: **Must have**: - Good knowledge of financial products (commodities and OTC: FX, Swap & Option) - Ability to work cross-functionally, with numerous contacts with different profiles - Client and service oriented, active listening - Rigor and analytical mind **Good to have**: - Good knowledge of Office 365 (especially Excel) **Soft skills**: **Must have**: - Relational ease and interpersonal communication qualities - Interest in Finance (market Finance) and numbers - Responsiveness, autonomy and initiative - Excellent collaboration skills - Curiosity, anticipation, as well as objective and result oriented **Good to have**: - Proactivity - Self-developing abilities **Languages**: - French is a must - Professional English required **_If you meet these requirements, then you are the talent we are looking for. Do not waste time_** **_ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals._** **_All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you._** **About ENGIE**: Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services)