Intermediate Itsm Tool Specialist

il y a 2 semaines

Strasbourg, France Spektrum Group Temps plein

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Background**:
eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

**Task description**:

- Must be able to Configure, tailor, and administer IT Service Management (ITSM) tools (e.g. HP Service Manager 9) to meet the needs of the various ITSM processes
- Migrate, Test, identify and correct defects
- Integrate with System management products and vendor supplied Application Programming Interfaces (APIs)
- Provide leadership in recommendations based on best practices and experience in service management
- Understanding of interactions and dependencies across IT systems

**Education**:

- Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school

**Minimum Experience**:

- Minimum 6 years of IT professional experience
- Minimum of 5 years of experience in medium to large scale implementations of ITSM tools

**Additional needed qualification, knowledge and skills**:

- Configuration and development experience with Service, Incident, Problem, Service Catalogue, Request, and Change Management modules in a Service Management tool
- Working knowledge of best practices and of the functionality provided by an out of box system
- ITIL/ITIL V3 Foundation Certification

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

  • Eu - Senior Itsm Administration Specialist

    il y a 4 jours

    Strasbourg, France The White Team Temps plein

    **Task: - Configure, tailor, and administer IT Service Management (ITSM) tools (e.g. HP Service Manager 9) to meet the needs of the various ITSM processes; - Migrate, test, identify and correct defects; - Integrate with system management products and vendor supplied Application Programming Interfaces (APls); - Provide leadership in recommendations based on...

  • Senior Operational Change Management Specialist

    il y a 2 heures

    Strasbourg, France Thaleria SA Temps plein

    Senior Operational Change Management Specialist Location Our client within the European Institutions is currently looking for a Senior Operational Change Management Specialist to work on the coordination of operational change management activities to ensure effective service management. Apply before 31/12/2025 Project summary Our client within the European...

  • Intermediate Database Administration Specialist

    il y a 2 semaines

    Strasbourg, France Spektrum Group Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Background**: eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages...

  • Intermediate Test Engineer

    il y a 2 semaines

    Strasbourg, France Spektrum Group Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Background**: eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages...

  • Eu - Senior Release and Deployment Specialist

    il y a 4 jours

    Strasbourg, France The White Team Temps plein

    **Tasks**: - Coordinate release and deployment management activities to ensure effective service management; - Assist in supporting models and managing transition of projects and new services into the business-as-usual model; - Make improvements to the release process on a regular basis, aiming for consistent, on-time delivery of high quality releases; -...

  • Intermediate Application Architect

    il y a 2 semaines

    Strasbourg, France Spektrum Group Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Background**: eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages...

  • Intermediate Test Engineer

    il y a 2 semaines

    Strasbourg, Grand Est, France Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Background:eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT...

  • Intermediate Application Architect

    il y a 2 semaines

    Strasbourg, Grand Est, France Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Background:eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT...

  • Senior Project Support Specialist

    il y a 2 semaines

    Strasbourg, France The White Team Temps plein

    **Senior Project Support Specialist - Strasbourg - EU Public Organisations** **Tasks**: - Arranging meetings and producing meeting minutes. - Set up and maintain project files. - Collect actuals data and forecasts. - Update plans. - Administer or assist the quality review process. - Administer or assist Project Board meetings. - Assist with the compilation...

  • Elearning Specialist

    il y a 4 jours

    Strasbourg, France infeurope S.A. Temps plein

    **infeurope S.A. **is looking for an **eLearning Specialist** for a European Commission Agency in Strasbourg. **Tasks**: Providing support to Design eLearning products as per the training plan: - Develop new e-learning materials and new e-learning products, including the production of interactive e-learning content (using specialized software such as...