Senior Operational Change Management Specialist

il y a 15 heures


Strasbourg, France Thaleria SA Temps plein

Senior Operational Change Management Specialist Location Our client within the European Institutions is currently looking for a Senior Operational Change Management Specialist to work on the coordination of operational change management activities to ensure effective service management. Apply before 31/12/2025 Project summary Our client within the European Institutions is currently looking for a Senior Operational Change Management Specialist to work on the coordination of operational change management activities to ensure effective service management. Languages needed ITSM ITIL Tasks Coordinate operational change management activities to ensure effective service management; Make improvements to the operational change management process on a regular basis, aiming for consistent, on-time validation of changes; Ensure quality is maintained throughout the service delivery process within area of operational change management; Coordinate and ensure quality of operational documentation review and delivery; Build and maintain strong relationships with operational peers to oversee and ensure all service lines are provided in accordance to Service Level Agreements (SLAs). Requirements B2 level of English minimum. Any knowledge of French is an asset. Minimum 4 years of relevant education (master degree or equivalent) after the secondary school. Minimum 4 years of IT professional experience; Minimum 2 years of relevant professional experience in change management process or other ITSM process Certification in ITIL/ITIL V3 or V4 Foundation or/and ITIL Specialist; Working experience in ITSM ticketing tool; Certification in Change Management is considered an asset; Certification in DevOps Fundamentals or Foundation is considered an asset; Certification in Prince 2 and/or Agile methodologies is considered an asset; Good understanding of the software development lifecycle; Highly organized and with strong collaboration skills. #J-18808-Ljbffr



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