Spare Parts Coordinator
il y a 6 jours
For our team in France, we are looking for an enthusiastic **Spare Parts Coordinator.**
As our new **Spare Parts Coordinator** (SPC), you are responsible for processing new and following up on existing orders/quotes and manage requests and inquiries related to spare parts orders and quotes including delivery status, return requests and pricing.
You are the key contact for the internal supply chain organization for all matters related to orders/quotes and must be proficient in the skills necessary to identify parts and to provide customers with prompt and reliable answers to their spare part enquiries.
The objective of this role is to provide world-class customer service throughout the whole parts request handling process.
**Key daily tasks within this role are**:
- Identify sales opportunities for parts
- Managing customer expectations with regards to parts delivery
- Prepare and follow up on spare parts quotations
- Update and register customer and installed base information
- Ensure customers’ needs are met quickly and efficiently
- Follow all parts requests through to their completion
- Manage spare parts quotations and orders and provide delivery status
- Monitor and follow up on payments
**About you**
You are a team player who is also capable of working independently. You know how to structure your days and organize your workload and you are not afraid of working hard. You consider yourself a curious learner, adaptable to new software and systems (ERP, CRM).
- Bachelor degree, preferably from a technical college, or similar knowledge level
- Experience of using SAP is an advantage
- Appreciation of commercial service and business development
- Result orientation, ability to follow through and respect deadlines.
- Communication skills in English
**Interested?**
If this sounds like the right opportunity for you, please do not hesitate to click on “Apply” to send us your resume. Interviews will be conducted on a rolling basis so do not wait to let us know you are interested
LI-RA1
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