Senior Field Application Engineer
il y a 1 jour
Position Summary
1. Identify sales opportunities and maximize orders through technical sales activities for B2B customers on the company's products and services.
2. Improve customer satisfaction and receive more orders by offering timely response to the technical issues that may arise during technical sales activities.
Role and Responsibilities
1. [Technical sales proposal] Manage the Spec-In of customer specifications requirement to the company's specifications by differentiating the company's own products and services, and oversee other activities such as proposal presentation, BMT(Bench Mark Test), demonstrations, exhibitions, and customer seminar.
2. [Consulting] Drive the user environment test and interview on products/services, user environment analysis, consulting proposal and building strategies for promoting orders and contracts.
3. [Identifying business information and sales opportunities] Drive the identification of new demand through technical sales proposals and expansion of the existing demand to identify business information and sales opportunities.
4. [Contract execution and post-sales management] Drive the pre-execution validation and customizing, product delivery and installation, customer training, stabilization and quality control, and technical issues and claim responses.
Skills and Qualifications
- Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks
- May manage a group such as coordinating activities regarding costs, methods and staffing
- Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years
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