Head of Digital and Risk Solutions

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
We are looking for a Head of Digital and Risk Products to drive our existing suite of digital and risk products and solutions in France, Belgium, Luxembourg (aka the FBL cluster), and to develop brand new local digital and risk products. The role requires strong consultative client engagement and relationship building skills to understand client strategy, priorities and needs. The role also requires excellent internal cross-functional collaboration and teamwork, partnering closely with sales, technology, client services, marketing, and consulting teams to integrate client go-to-market. The role holder must possess a unique combination of commercial acumen, strategic thinking, execution discipline and the ability to work on multiple projects simultaneously. The role will require travel across the FBL cluster.

**What you will do, day to day**
- Accountable for the FBL digital and risk product revenue targets and other scorecard KPI’s.
- Lead the deployment of digital and risk services across all stakeholder groups (issuers, acquirers, payment gateways, merchants, processors) and use cases including e-commerce and proximity payments.
- Lead the delivery, launch, deployment, and ongoing support for Visa payment products and platforms (e.g. Tokenization, Life Cycle Management and Visa Developer Platform).
- Serve as the cluster leader for digital and risk products including presenting at regional conferences (internal and external) and senior client engagements.
- Develop and maintain in-depth knowledge of emerging trends and technologies within the payments industry.
- Provide guidance to product owners on issues that help to localise products (e.g., pricing, product features, sales enablement tools, competitors’ products, regulatory constraints etc.).
- Provide thought leadership to the cluster community on digital and risk products and solutions as well as digital trends.
- Evaluate change required to policies or rules being deployed in relation to new technology and platforms where global or regional initiatives may have negative consequences for FBL.
- Lead the collaboration, co-creation and co-development with key clients and local Fintech players in close coordination with internal innovation and partnership teams.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:

- Senior level relevant experience at a leading bank, financial institution, global payment network, or related payment company
- Optional: Management consulting experience in financial services and payments
- Ability to translate client needs into product requirements by adapting existing product and solutions to client and market’s needs
- Strong understanding of digital or risk payment products
- Strong broad payments industry knowledge or experience
- Strong analytical and quantitative abilities, strong bias towards data-based decision making and comfort with financial analysis
- Strong collaboration and communication skills with the ability to effectively work cross-organizationally
- Proven experience in the delivery and launch of new digital services and products, ideally across multiple markets
- Management experience, including track record of strengthening team performance and developing personnel
- Driven, resilient and positive under pressure
- Excellent communication and influencing skills, both written and verbal
- Quick learner, flexible, comfort with ambiguity
- Constructive and solution-oriented
- Fluent in written and spoken English and French

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consi