Japanese-speaking Customer Experts for Cloud Workspace

il y a 2 semaines


France Teleperformance Greece Temps plein

**_We are looking for enthusiastic tech-savvy Japanese speakers, with good computer and soft skills, to provide top customer experience_**:
At TP in Greece, we are thrilled to collaborate with one of the hottest software brands when it comes to cloud project management. It’s an all-in-one workspace designed to help members of a company or organization coordinate deadlines, objectives, and assignments for the sake of efficiency and productivity.

This is a great opportunity to join our talented remote support team, working for home, with a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge.
- Team will be covering Asia-Pacific hours, so working schedule will be Monday to Friday 3AM-11AM or 2AM-10AM during the daylight-saving period._

**What you will do**:

- Handle tickets, following support procedures and policies
- Follow specified workflows for incident identification, escalation, resolution and closure
- Track and follow cases to ensure they closed in an efficient and timely manner
- Work towards reaching targets as set out by client statement of work as well as internal target
- Training will take place on-site in Athens, Greece. After training, the team will be working from home (in Greece).

**What you will bring**:

- Superior written and verbal communications skills in **Japanese**:

- Outstanding communication skills in **English**:

- Ability to understand the main ideas of complex text on both concrete and abstract topics
- Ability to fluently interact without strain for either party.
- Experience working with direct consumers, in B2C environment; B2B is a distinct advantage
- High attention to details and follow through
- An effective team player who is able to also work independently
- Proven ability to deal with problems and solve them effectively
- Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience

**What we offer**:

- **Remote working position, in Greece**:

- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- **Refer-A-Friend**: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & **development opportunities**:

- **Special events**as well as **community & social responsibility initiatives**:

- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a **Great Place to Work-Certified Compan**y**that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering **equal opportunities**to all, regardless of gender, ethnicity, religion, culture or age.

**Find out more**:
Would you like to see more **Japanese speaking jobs**options?

Do you need even more**available jobs**?



  • France Teleperformance Greece Temps plein

    **_We are looking for enthusiastic tech-savvy people, with good computer and soft skills, to provide top r_**_emote customer experience!_**: At TP in Greece, we are thrilled to collaborate with one of the hottest software brands when it comes to cloud project management. It’s an all-in-one workspace designed to help members of a company or organization...


  • France Teleperformance Greece Temps plein

    Are you passionate about delivering premium customer experiences? **TP Greece** is proud to partner with **Norton Motorcycles**, a legendary name in the motorcycle industry. We are looking for **French-speaking Customer Experts** to join our team and support Norton’s high-value customers worldwide. In this role, you will handle customer care, capture...


  • France Teleperformance Greece Temps plein

    **If you are tech-savvy and passionate about everything online, grab this opportunity to join our Search Engine Customer Experts team in Athens, Greece**: We are looking for talents with **French & English skills**who will join us in our state-of-the-art working environment in Greece. **Take advantage of your French skills and become a digital expert on a...


  • France Teleperformance Greece Temps plein

    **Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services**: Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece! We collaborate with some of the worlds...


  • Île-de-France Devoteam | Google Cloud Partner Temps plein

    Chez Devoteam, nous sommes des "Digital Transformakers", guidés par le respect, la franchise et la passion. Notre mission est d'aider nos clients à réussir leur transformation digitale.Créée en 2009, Devoteam G Cloud est la filiale du groupe entièrement dédiée aux solutions Google Cloud (Workspace, Platform, Maps, Chrome).Nous sommes le premier...


  • France Workster Temps plein

    Workster is partnering with a leading BPO company to recruit French-speaking Customer Advisor for an exciting opportunity in Lisbon, with a fantastic relocation package, including permanent company accomodation. This is a great chance to begin your international career in a dynamic and supportive environment.Location: LisbonLanguages Required: French (C2),...


  • France Teleperformance Greece Temps plein

    **_Join our Cloud Services_**_Business Development team! Relocate to Athens and level up your career in a fast-paced sales environment!_**: We are looking for talents with **French communication skills** to join us in our state-of-the-art working environment in Greece, after relocating to Athens. Drive sales, build relationships, and grow your career in a...


  • France Teleperformance Greece Temps plein

    **_Do you have excellent communication skills in _**_French_**_? _**_Are you into technology? This is definitely for you!_**: Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions. **What you will be doing**: - Follow company and client procedures and guidelines - Exchange ideas...


  • France Teleperformance Greece Temps plein

    **_Join our Business Development team in Athens! Drive Sales, Build Relationships, and Grow Your Career!_**: Relocate to Athens and take your sales career to the next level in a high-energy, dynamic environment! As a Business Development Representative, you’ll be at the forefront of driving sales for Cloud solutions, engaging with businesses, and...


  • Île-de-France Devoteam | Google Cloud Partner Temps plein

    Description de l'entreprise :Devoteam est un acteur majeur de la transformation numérique, avec une présence dans 18 pays et plus de 25 ans d'expérience. Nos 10 000 experts collaborent avec des leaders technologiques tels que Google, Microsoft, AWS et Salesforce pour accompagner les entreprises dans leur évolution digitale.Nous mettons la "Technologie au...