UX Writer

**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 450,000 customers. Thanks to our wonderful team of 1,400+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

UX Writers at Qonto use words, content, and systems to deliver the best experience and create the finance solution that energizes European SMEs.

Boasting nearly 10 different nationalities, our team of 15 skilled UX Writers is on the lookout for an English-speaking member to bolster Qonto’s key initiatives.

‍‍ **As a UX Writer at Qonto, you will**
- Craft precise, context-aware **in-app copy** that effectively guides our users.
- Develop **backend content** including error messages, push notifications, SMS, and more.
- Influence the evolution of our **tone of voice**, glossary, and French content design system.
- Collaborate closely with **Product Designers**, **Product** **Managers**, and **Marketing** teams to gather customer insights and create meaningful **user experiences**.

**What you can expect**
- Join a **diverse design studio** of 80+ gifted designers;
- Work with a range of profiles and expertise, including **Legal, Compliance, CS, and external partners**.
- Play a role in building an **international** **brand** facing ever-evolving challenges.

**About your future managers**

Our UX **Writing** team is spearheaded by 3 incredible women: Mélanie, Kate & Fiorella

**Their background**:

- Mélanie worked as a translator and copywriter in different sectors including tourism, subtitling, and engineering before becoming specialized in luxury. Three years ago, she made the move to UX Writing by joining Qonto. Along with her team, she focuses on building features for our onboarding and pricing flows, and for our Italian market.
- Kate has 6 years of experience as a UX writer and has spent the last 3 years managing and growing teams of writers. Her previous job was at Preply as a Head of Copywriting. At Qonto, Kate's team is working on bookkeeping and spend management topics, as well as payment cards.
- Fiorella has 10 years of experience in UX Writing, having worked for big tech companies like Envato, Booking, and Hopin. At Qonto, her team is focused on working on the core elements of the app like transfers and invoicing, as well as newer features that break new ground for the product.

Each brings unique experience and perspective to the team, from Mélanie's structured approach and deep understanding of Qonto, Kate's international experience and drive to achieve new goals, to Fiorella's decade-long expertise in UX Writing, elevating our product to new heights.

**About You**
- **Mastery**: You have robust linguistic and UX design skills and can guide teams in choosing the right words.
- **Languages**: You are fluent in English. Proficiency in another working language (French, German, Spanish, Italian) is highly beneficial.
- **Experience**: You've worked closely with Product Designers, Product Managers, and Developers, demonstrating proficiency in a collaborative workflow.
- **Empathy**: You possess the ability to understand and resonate with people's mental states.
- **Communication**: You can distill complex concepts into clear, compelling messages that motivate users to take action.
- **Passion**: You excel in a fast-paced environment and enjoy sharing best practices to foster a robust product culture internally.**Perks**

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in every country to welcome you anytime you want (France, Germany, Spain, Italy and Serbia);
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability, and parenthoo