Senior People Experience Manager

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you

**Our vision**

We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

**About us**

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe)

In 4 years of existence, we’ve managed to:
Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

Raise a total of €225 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

‍‍‍ Grow from 7 cofounders to 650+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.

Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

Already more than 400,000 small and medium-sized enterprises (SMEs) and over 4,500 accounting firms use Pennylane in France

We are looking for an experienced **People Experience Manager** to join our People Operations team and play a key role in shaping and elevating the employee experience at Pennylane during a pivotal phase of our growth and internationalization.

Reporting to the Head of People Operations, you will be in regular collaboration with the People, Finance, and Management teams, connecting daily with all Pennylaners.

**Your responsibilities**

**Workplace Experience & Management**
- Oversee the daily management of our Paris office in close collaboration with co-working space coordinators.
- Ensure a welcoming, safe, and functional workspace for all staff, including health & safety, supplies, and office ambiance.
- Manage vendor relationships and continuously improve office facilities and processes.
- Respond proactively to employee needs regarding workplace and travel.

**Events & Community Building**
- Design, plan, and deliver a diverse range of events: annual global seminar, large team offsite, management offsite, Pennylane tech days and regular Pennylane Talks.
- Foster a vibrant Pennylaner community, championing our values and a strong sense of belonging.
- Support managers in creating engaging and effective team-building experiences.
- Oversee onboarding events and rituals to ensure a world-class, personalized new-hire experience.

**Internal Communications**
- Build and implement our internal communications strategy from the ground up: channels, rituals, content, and feedback loops.
- Develop and activate Pennylane’s Employee Value Proposition (EVP) to attract, engage, and retain top talent.
- Document and share key office life information, ensuring transparency and alignment across our growing and international teams.

**People Management & Cross Collaboration**
- Lead, develop, and empower a People Experience team of 2.
- Partner closely with the People Ops and HR teams on projects related to RSE (CSR), ED&I, and employee wellbeing.
- Drive continuous improvement and innovation in all People experience initiatives.

**Your environment & tools**
- Dynamic, international scale-up: Pennylane is a fast-growing, tech-driven company with a diverse, multicultural workforce.
- Hybrid workspace: Paris office + co-working spaces, strong collaboration with remote teams.
- Cutting-edge HR tools: Notion, Slack, Google Suite, Spendesk, Swile, and more.
- Empowered team: 2 direct reports to lead, with opportunities to shape the department’s future.

**Why this role matters at Pennylane**
- You are the architect of our employee experience and a key driver of culture.
- Your work ensures that every Pennylaner feels welcomed, informed, and inspired to do their best.
- You make our values tangible through events, spaces, rituals, and communications.
- As we scale and internationalize, your impact will be pivotal in fostering a cohesive, positive, and high-performing environment.

**Who we’re looking for**
- Experience: 8+ years in people experience, office/workplace management, internal communications, or similar roles in a scale-up or fast-paced, international environment.
- Leadership: Proven experience managing and developing a team.
- Project management: Highly organized, with strong forward-planning and anticipation abilities, able to handle multiple