Service and Commissioning Engineer

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

**Job Summary**:
We are looking for a highly motivated person to reinforce the Field Service Operations team.
As a Service Engineer, you will be a part of a professional and dedicated team responsible for delivering technical support to our customers by providing preventive maintenance and technical services.

You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service.

Tetra Pak will give you the opportunity to increase your knowledge and gain experience in mechanics and electronics by performing services on our clients’ sites mainly in France, and occasionally in EU Countries

Expected traveling of more than 80%

Nous recherchons une personne techniquement très motivée pour renforcer l’Equipe Opérations.
En tant que Technicien Service, vous ferez partie d’une équipe professionnelle et dévouée chargée de fournir un support technique à nos clients en fournissant maintenance préventive services techniques.

Vous agirez en tant qu’ambassadeur de Tetra Pak et contribuerez à maintenir la réputation de l’entreprise en matière d’engagement et de service.

Tetra Pak vous donnera l’opportunité d’accroître vos connaissances et d’acquérir de l’expérience dans le domaine de l’électromécanique en délivrant des services sur les sites de nos clients, principalement en France et occasionnellement dans les pays de l’UE.

Déplacements prévus de plus de 80 %

**What you will do**:

- Lead, install, and commission Tetra Pak processing equipment or full lines
- Install and commission Upgrades (process, automation, or mechanical)
- Training customer operators & maintenance technicians
- Production site support
- Troubleshooting and solving simple & complex (process, automation, mechanical) issues
- Preventive and corrective maintenance for processing equipment
- Preparing quality reports promptly: technical assistance reports, maintenance reports, etc
- Establish and maintain a continuous positive relationship with customers including support and follow-up on
- Mener, installer et mettre en service des équipements de traitement Tetra Pak ou des lignes complètes
- Installation et mise en service d’Upgrades (process, automation ou mécanique)
- Formation des opérateurs clients et des techniciens de maintenance
- Support Production sur site
- Dépannage et résolution de problèmes simples et complexes (process, automation, mécanique)
- Maintenance préventive et corrective des équipements Processing
- Préparer des rapports de qualité en temps opportun : rapports d’assistance technique, rapports de maintenance, etc.
- Établir et maintenir une relation positive continue avec les clients, y compris le soutien et le suivi des préoccupations et des problèmes des clients.

**We believe you have**:

- Technical education, in electromechanical with automation skills
- At least 3 to 5 years experience of in industrial installations, maintenance, and/or service work
- Enthusiastic, service-oriented, and flexible team player
- No-nonsense attitude, able to take responsibility for customer equipment and satisfaction
- English knowledge in word and writing
- Computer skills (MS Office skills)
- Electrical skills:

- being able to read and understand electrical schemes
- being able to perform electrical work and troubleshooting
- Automation skills:

- Understanding of PLCs (preferably Siemens)
- Able to upload and download a program
- Able to understand, and modify software preferably S7, TIA Portal (it is not required that you know how to develop a program)
- Industrial software: knowledge of Aveva (Wonderware) software is nice to have
- Compliance with all safety regulations
- Class B driver's license

**Job Title**

Service Engineer at Tetra Pak Processing

If you are excited about a new adventure at Tetra Pak, please submit your resume in English through my link.