Deployment Specialist Taas

il y a 2 semaines


Courbevoie, France Goodyear Temps plein

**Start something great today. Go Goodyear**

**Location**:

- France/Courbevoie
- Remote work:

- Yes/No
- Organization:

- Job level:

- Global Grade - 05
- Additional fields if needed:
**Role information**:
**Responsibilities**:

- Responsible for onboarding new fleet accounts. In day-to-day contact with multiple stakeholders in the fleet to ensure installation schedules are approved, vehicles are available, and Goodyear Technicians can enter the sites. Collect the detailed information needed for the Fleet Onboarding.
- Ensure all Service Providers are available when needed. Support the Goodyear internal team and Goodyear Installation Network (GIN) team with installations, mainly focussed on HALO and sensor installations. Give feedback on planned versus actual installations. Contact Network Manager for support when Service Provider is not following SLAs.
- When a new Service Provider is onboarded, traing them on the SLA and concept of TaaS. Ensure Service Providers understand the expectations of their role at onboarding and also once all vehicles are installed.
- Develop and learn from the field. Provide information back to Service Delivery and Operations Manager to further improve the deployement process of a fleet.

**Experience required**:

- 5 or more years of project management experience
- Experience training others
- Experience in the tire/fleet industry - _nice to have_

**Skills**:

- Excellent customer support and problem-solving skills
- Good understanding of tire management technologies (including capactity to learn new technologies)
- Self-driven with a demonstrated ability to deliver results
- Great communication skills with the ability to present to customers and the Service Network
- Extremely organized and able to manage extensive stakeholders within one project
- Depending on scope of project, anticipate travel at least 50% of the time throughout France
- French & English language proficiency

For any other questions please reach the HR Representative: Elizabeth Kreiner



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