Financial/supply Systems Intern

**Description de l'entreprise**
As a French scale-up created in 2007, Sewan mission is to simplify access for all companies to innovative Cloud and telecommunication services.

Being a complete ecosystem dedicated to Cloud and Telecommunication, Sewan offers a set of complementary solutions - Voice & Collaboration, Internet & Networks, Security & Cloud - which can be ordered, billed and configured from a single, automated interface : Sophia.

Sewan's offering adapts to all the needs of a professional world with constantly evolving working methods and contributes to transforming the uses of companies, from small businesses to large groups, by facilitating and accelerating their digitalization.

Being a major pan-European player (180 million euros in turnover in 2022), Sewan has 800 employees, 145,000 corporate clients and more than a million end users, whose commercial activity is spread across 5 countries: France, Spain, Belgium, Germany and the Netherlands.

Sewan also has a network of more than 1,250 distribution partners including operators, IT integrators, telephone installers and Internet access providers. Learn more about Sewan

**En savoir plus sur Sewan**
**Description du poste**
As a Financial and Supply Systems Intern, you will support the Finance and IT departments by focusing on two key areas: maintaining and improving our ERP system (D365 FinOps) and creating and maintaining new reporting solutions using Power BI. This role is ideal for a student or recent graduate interested in financial systems, user experience design, data visualization, and IT service management.

**Axis 1: Maintain and Improve Our ERP**
- ** ERP Maintenance**:

- Perform routine system checks and maintenance tasks.
- Manage and resolve incoming tickets related to ERP issues.
- Provide first-level support to end-users by addressing their queries and troubleshooting issues.
- Identify and escalate issues that cannot be resolved at level 1 to the appropriate support teams.
- Document resolutions and update the knowledge base for future reference.
- ** ERP Improvement**:

- ** User Experience (UX) Improvement**:

- Assist in evaluating and enhancing the user experience of the ERP system.
- Conduct user research, gather feedback, and identify pain points in the current ERP system.
- Collaborate with cross-functional teams to design and implement user-friendly interfaces and workflows.
- ** Process Analysis and Optimization**:

- Analyze current ERP processes to identify inefficiencies and areas for improvement.
- Document existing workflows and processes to provide a clear understanding of current operations.
- Propose and implement enhancements to optimize ERP functionality and user experience.
- Assist in the preparation of training materials and guides for end-users.

**Axis 2: Create and Maintain New Reporting in Power BI**
- ** Power BI Reporting**:

- Analyze finance and supply needs
- Develop and maintain Power BI dashboards and reports to support financial analysis and business decision-making.
- Extract, transform, and load (ETL) data from various sources into Power BI.
- Ensure data accuracy and integrity in all reports and visualizations.
- Analyze financial data to identify trends, patterns, and insights.
- Collaborate with the Financial Systems Manager and other team members to understand project requirements and deliverables.

**Qualifications**
- Currently pursuing or recently completed a degree in Finance, Information Systems, or a related field.
- Basic understanding of financial principles and systems.
- Proficiency in Microsoft Power BI or similar data visualization tools.
- Familiarity with UX design principles and methodologies is a plus.
- Understanding of IT service management and ticketing systems.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a strong commitment to accuracy and quality.

**Informations supplémentaires** Why Sewan ?**
- ** Well-being at the heart of our concerns**

For more than 5 years, Sewan has been labeled **Happy At Work** In 2022, we obtained a rating of 4.4/5 from our teams in France and internationally and a recommendation rate of 89.2%.

Everyday we work to make Sewaners feel good.

Our gender equality index is 86/100.
- ** A strong CSR policy: “Ecovadis” silver medal for our CSR performance**

For example, at Sewan we are developing skills sponsorship. 1 day per year is offered to each employee to contribute to meeting major social and environmental challenges.

We are setting up CSR trophies so that our Sewaners are actors in our CSR policy
- ** Profit sharing**

Which has accompanied the great growth of Sewan for several years.
- ** Remote work**

2 days of remote working per week.
- ** A salary and much more**

9 to 12 RTT per year, Mutual insurance covered at 75%, Restaurant vouchers worth €11.50 (52% covered by Sewan), sustainable mo