Principal Project Manager

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a
**Public Benefit Corporation**, you will also work for a company focused on making a positive impact on its customers, employees, and communities.

**The Role**

The Principal Project Manager will be responsible for implementing Link for Key People across our large ELA customers. You will support the end-to-end project management of Link for Key People with the customer including the creation of clear, logical, and structured project plans, executing against these plans, and pivoting when necessary.

You will be focused on project management, creating and tracking elaborate project plans, and pre-empting and supporting the specific needs of the customer.

You will support and drive the adoption of the Link platform with our global customers and conduct tailor-made training sessions based on the customer and the team. You will work closely with the product, commercial, and insights team at Link in a fast-paced and expanding team.

This is an exciting role at the forefront of innovation with an industry leader in tech, data, and healthcare.

**What You’ll Do**
- Manage the process of implementation of Veeva Link with global pharma companies
- Engage regularly with key customer stakeholders to proactively drive ongoing project success
- Develop and nurture relationships with stakeholders to support medical and commercial teams
- Drive change management processes, train end users, and maximize engagement with customers
- Be independently responsible for customer success for Veeva Link with your accounts
- Coordinate and track all insights projects and integration work alongside the insights and integration teams
- Proactively develop efficient solutions to address customers’ business needs and use cases
- Drive adoption strategies and report back to senior stakeholders on the project progression and health
- Define customers’ KPIs
- Manage processes for customer feedback
- Support creating standardized and efficient approaches to rapid roll-out
- Manage data privacy & compliance workflows with support from our legal team
- You will have the opportunity to mentor more junior team members

**Requirements**:

- Knowledge of key stakeholders at pharmaceutical companies
- 5+ years experience in managing, structuring, and successfully executing complex projects
- Confidence in managing senior stakeholders in the pharmaceutical industry
- Excellent communication and relationship-building skills
- Willingness to travel
- Talent and desire for customer-facing activities
- Fluency in Business English

**Nice to Have**
- Experience with KOL data
- Experience with pharma software
- Experience working in data/analytics
- Fluency in German and/or French

RemoteFrance

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.