Technical/sales Representative

il y a 1 semaine

Paris, France Colas Temps plein

**Mission**:
The **Technical/Sales Representative** is responsible for managing, developing, and leading Chemoran’s technical sales operations with Colas and externally. This role ensures delivery of high-quality customer service, promotes Chemoran’s product solutions, and supports technical innovation and market growth. The representative will work closely with both internal Colas entities and external clients to understand their needs, provide technical support, and build long-term business relationships.

**Responsibilities**:
**Technical**- Identify customer technical needs and provide relevant solutions.
- Liaise with the Chemoran Technical Manager on R&D and product innovation.
- Serve as a link between Chemoran/Colas Core Centre (R&D Lab) and customers for technical support.
- Attend technical meetings and oversee product implementation in the field.

**Sales**- Identify customer product needs and promote Chemoran solutions to Colas’ entities and the external market.
- Maintain direct relationships with technical contacts in Colas’ entities, CST and with external clients.
- Conduct customer visits and issue detailed visit reports.
- Collaborate with the technical team for new product development and follow-up (e.g. site trials).
- Provide pricing to customers and manage orders, stock levels, and bulk deliveries.
- Monitor and maintain Chemoran’s market share per customer.
- Participate in Colas Technical Conferences and Chemoran Sales Meetings.
- Address and resolve invoicing issues.

**Customer Service**- Manage customer complaints regarding product quality and logistics.
- Coordinate with plant managers for unused product transfers.
- Organize customer visits to Chemoran's plant and laboratory facilities.

**Profile**:

- Degree in Chemical engineering with ideally 3-5 years of experience.
- Strong knowledge of emulsifiers, adhesion agents, additives for bituminous materials and cold technique formulations.
- Fluent in French and English.
- Excellent communication, organizational, and problem-solving skills.
- Able to work independently and in teams, with a customer-focused mindset.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint).
- Willing and able to travel regularly within France and internationally.

The positions will be based in France.

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