Sales Advisor
il y a 3 jours
Chez BOGGI Milano, nous croyons en l’excellence italienne, le soin du détail et la relation authentique avec chaque client.
Pour nous, chaque vente est une rencontre, chaque client une histoire.
Entrer dans une boutique signifie vivre une expérience d’élégance contemporaine.
**Rôle**
En tant que Sales Assistant, vous serez un véritable ambassadeur de la marque : accueillant chaque client avec attention, comprenant ses besoins et l’accompagnant dans une expérience d’achat personnalisée et mémorable — en boutique comme en ligne.
Votre rôle sera essentiel pour renforcer l’image de la marque et atteindre les objectifs de vente grâce à un service de qualité et une relation de confiance.
**Responsabilités**
- Offrir un service exceptionnel, valorisant chaque interaction et promouvant la marque, le produit et les programmes de fidélisation.
- Comprendre les besoins du client, présenter le produit avec passion et l’accompagner dans le choix le plus adapté.
- Créer des relations durables avec les clients, basées sur confiance et loyauté.
- Promouvoir les ventes complémentaires et omnicanales (Click&Collect, Seek&Send, tablette en boutique).
- Contribuer activement à l’atteinte des objectifs commerciaux personnels et collectifs.
- Gérer avec professionnalisme demandes et réclamations, en collaboration avec le responsable.
- Maintenir ordre, soins et image de la boutique selon les standards de la marque.
- Soutenir les flux omnicanaux et les activités d’inventaire.
- Contribuer à la gestion de la caisse et des procédures opérationnelles selon les politiques internes.
**Profil recherché**
- Forte passion pour la mode et le service client.
- Élégance, empathie et excellentes aptitudes relationnelles.
- Proactif, orienté résultats et curieux d’apprendre.
- Attitude positive et collaborative.
- Expérience dans le retail mode ou luxe/premium appréciée.
**Ce que nous offrons**
Travailler chez BOGGI Milano signifie rejoindre un environnement élégant et dynamique, où le soin du client et la passion pour le style sont des valeurs partagées.
Vous ferez partie d’une équipe soudée qui valorise collaboration, confiance et résultats collectifs.
Nous offrons une formation continue sur le produit, la vente et la culture de la marque, ainsi que des opportunités de croissance au sein d’un groupe international en forte expansion.
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